Senior Operations Leader - Data-Driven & People Coach

Amazon; Bloomington (CA); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon is seeking an Operations Manager in Bloomington, CA to lead and develop a mixed team of salaried and hourly staff. You will drive productivity and safety, motivate personnel, and guide data-driven improvements to meet delivery promises.

You will manage cross-functional collaboration with Safety, Engineering, Loss Prevention, QA, and HR while navigating variable shifts and a fast-paced environment. This role offers strong growth in a global logistics operation.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor’s degree or equivalent, or 2+ years of Amazon experience.
• Flexible schedule including weekends, nights, and holidays.

Responsibilities

• Lead and develop a team of salaried and hourly talent.
• Mentor, motivate, and engage employees during shifts.
• Lead large-scope projects with site and regional impact.
• Drive productivity plans through forecast reviews and load balancing.
• Collaborate with Safety, Engineering, Loss Prevention, QA, HR to meet objectives.
• Maintain safety, quality, productivity, and customer delivery promises.

Skills

People management

Performance metrics

Lean / Kaizen / Six Sigma

Team leadership

Analytical skills

Customer service

Communication

Education

Bachelor's degree or equivalent

Bachelor’s or Master’s degree in Engineering/Operations/Supply Chain

Job description

Amazon is seeking an Operations Manager in Bloomington, CA to lead and develop a mixed team of salaried and hourly staff. You will drive productivity and safety, motivate personnel, and guide data-driven improvements to meet delivery promises.

You will manage cross-functional collaboration with Safety, Engineering, Loss Prevention, QA, and HR while navigating variable shifts and a fast-paced environment. This role offers strong growth in a global logistics operation.