Senior Operations Leader, Cross-Functional Programs

InvestCloud, Inc.; New Jersey; On-site; USD 140,000 - 175,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Paid time off

Job summary

InvestCloud is seeking a Senior Manager of Business Operations to lead cross-functional programs and end-to-end operational disciplines across the firm. This role focuses on standardizing processes, turning strategy into measurable operations, and partnering with Finance, Accounting, Professional Services, Product and Engineering.

The ideal candidate brings 8+ years of experience, strong communication and stakeholder management, and hands-on Jira/Tempo/Power BI experience to drive profitability

Qualifications

• 8+ years of progressive experience in Business Operations, Strategy & Operations, Program Management, Management Consulting, Business Transformation, or related field.
• Exceptional communication, presentation and stakeholder-management skills.
• Hands-on experience with Jira, Tempo, Microsoft Suite, and Power BI or equivalent tools.
• Bachelor’s or master’s degree in business, finance, technology, or related field, or equivalent work experience.

Responsibilities

• Lead cross-functional business operations programs end-to-end with defined scope, milestones, owners and metrics.
• Design and improve operational policies, procedures and playbooks with multiple partners.
• Define, track and report KPIs and operational metrics using data-driven insights.
• Proactively manage risks, issues, changes and dependencies with recommended actions.
• Lead change management and adoption of new processes, standards and tools across teams.

Skills

Communication

Presentation

Stakeholder management

Education

Bachelor’s or master’s degree

Equivalent work experience

Tools

Jira

Tempo

Microsoft Suite

Power BI

Confluence

Job description

InvestCloud is seeking a Senior Manager of Business Operations to lead cross-functional programs and end-to-end operational disciplines across the firm. This role focuses on standardizing processes, turning strategy into measurable operations, and partnering with Finance, Accounting, Professional Services, Product and Engineering.

The ideal candidate brings 8+ years of experience, strong communication and stakeholder management, and hands-on Jira/Tempo/Power BI experience to drive profitability