Senior Operations Partner: Strategy & Execution

Visa Hunt; United States; On-site; USD 140,000 - 190,000; Full time

Job summary

Cloud Software Group is seeking a Principal Operations Business Partner to drive operational rigor and execution discipline across Product and Specialist teams. You will own the frameworks to track product adoption, surface risks early, and hold teams accountable to outcomes using data-backed recommendations.

Ideal candidates are self-starters with strong problem-solving and analytical skills, capable of bridging product strategy with field realities without prescriptive direction, and

Qualifications

• Cross-functional initiatives between Product Organizations and Go-To‑Market teams
• Operational mindset with push for standardization and cross‑team alignment
• Ability to frame risk and recommendations at a strategic level; advisory role
• Self-starter who prioritizes multiple high-stakes initiatives

Responsibilities

• Own and drive core operational cadences across Product and Specialist teams to review deals and improve execution quality
• Establish and maintain operational rigor for tracking product adoption, account health, and risks
• Define, track, and drive accountability to business KPIs with consistent measurement
• Lead end-to-end preparation for QBR/QPRs, annual planning and governance
• Identify risks, gaps, and friction points with data-backed recommendations
• Translate ambiguous problems into clear processes, metrics, and action plans
• Partner cross-functionally to close process gaps and drive durable solutions
• Document current and future-state processes to establish scalable playbooks and standards
• Assess downstream impacts and drive targeted communication and enablement

Skills

Cross-functional leadership

Self-starter

Problem-solving

Analytical

Data-driven

Executive communication

Influence without authority

Education

Bachelor’s degree

Advanced degree

Job description

Cloud Software Group is seeking a Principal Operations Business Partner to drive operational rigor and execution discipline across Product and Specialist teams. You will own the frameworks to track product adoption, surface risks early, and hold teams accountable to outcomes using data-backed recommendations.

Ideal candidates are self-starters with strong problem-solving and analytical skills, capable of bridging product strategy with field realities without prescriptive direction, and