Senior Operations Leader — AI-Driven Centerwide Impact

The University of Texas at Austin; Austin (TX); On-site; USD 65,000 - 80,000; Full time

Job summary

The University of Texas at Austin is seeking a Senior Operations Manager for the Special Education department at UT Main Campus. You will lead center-wide operational planning, drive continuous improvement, and oversee critical administrative workflows and systems.

You will evaluate and implement technology-enabled processes, manage major projects, and supervise staff to ensure efficient coordination across offices.

Qualifications

• Bachelor's degree in a related field.
• Five+ years of experience in operations, project management, or program administration.
• Experience evaluating, implementing, or improving technology-supported workflows.
• Ability to learn and apply emerging technologies, including AI-enabled tools.
• Experience managing complex projects with multiple timelines, priorities, dependencies, and stakeholders.
• Experience supervising staff and supporting team performance.
• Strong organizational, project management, problem-solving, and written communication skills.
• Ability to work independently and coordinate effectively across teams.

Responsibilities

• Lead center-wide operational planning and continuous improvement by developing, refining, and implementing workflows, protocols, systems, and decision-making processes.
• Identify opportunities to improve efficiency through technology, automation, and AI-enabled tools while maintaining accessibility and responsible practices across the center.
• Manage high-level project management across center priorities, tracking milestones and timelines and coordinating dependencies.
• Support the Director and Leadership Team with center-wide coordination, including internal communications and staff development.
• Supervise the Operations Manager and Access Coordinator, setting priorities and ensuring effective coordination of operations and related functions.
• Coordinate hiring, contracting, and onboarding processes and ensure consistent onboarding systems.
• Serve as an operational liaison with MCPER and UT units to resolve issues and ensure follow-through.
• Provide coordination for major center-wide activities and maintain clear accountability across teams.
• Support a collaborative culture with transparent communication and shared accountability.

Skills

Operations management

Project management

Process improvement

Technology adoption

Staff supervision

Education

Bachelor's degree

Tools

AI-enabled workflows

Job description

The University of Texas at Austin is seeking a Senior Operations Manager for the Special Education department at UT Main Campus. You will lead center-wide operational planning, drive continuous improvement, and oversee critical administrative workflows and systems.

You will evaluate and implement technology-enabled processes, manage major projects, and supervise staff to ensure efficient coordination across offices.