Senior Operations & Billing Specialist

Crowe Advisory LLC; United States; On-site; USD 45,000 - 93,000; Full time

Job summary

Crowe Advisory LLC in the United States is seeking a Business Operations Support Senior Associate to provide executive level administrative support for BU-specific processes, including client intake, contract administration, and billing, in collaboration with firm Partners to ensure accurate, compliant workflows.

The role emphasizes data accuracy across systems like D365, Workday, Icertis, and SharePoint; involvement in forecasting, scheduling, and cross-team coordination; and contributing to

Qualifications

• 3–5 years of experience in administrative or operational support roles in professional services.
• College degree or equivalent professional experience.
• Proficiency in Word, Excel, PowerPoint and familiarity with Workday, Icertis, D365.
• Strong organizational skills and the ability to manage multiple priorities.

Responsibilities

• Provide operational support across the project lifecycle including proposal support and billing coordination.
• Assist in contract support, client intake, and data maintenance.
• Collaborate with partners on account portfolios and WIP/AR tracking.
• Maintain data accuracy across internal systems and support reporting needs.
• Support monthly forecasting and leadership meeting preparations.
• Coordinate scheduling and document preparation for client teams.
• Escalate gaps in documentation, systems or compliance when needed.
• Contribute to development of client materials and invoices.
• Assist onboarding and training of new associates and share best practices.

Skills

Organizational skills

Time management

Communication skills

Collaboration across teams

Confidential handling

Education

College degree or equivalent

Tools

Microsoft Office

Workday

Icertis

D365

Job description

Crowe Advisory LLC in the United States is seeking a Business Operations Support Senior Associate to provide executive level administrative support for BU-specific processes, including client intake, contract administration, and billing, in collaboration with firm Partners to ensure accurate, compliant workflows.

The role emphasizes data accuracy across systems like D365, Workday, Icertis, and SharePoint; involvement in forecasting, scheduling, and cross-team coordination; and contributing to