Senior Operations & Admin Support Specialist

Crowe-Global; Chicago (IL); On-site; USD 45,000 - 93,000; Full time

Job summary

Crowe is seeking a Business Operations Support Senior Associate in Chicago to provide executive level administrative support across client intake, billing, contracts, and data maintenance. You will collaborate with Partners to ensure processes are accurate and timely.

This role requires 3–5 years in administrative or operational support, strong MS Office skills, and familiarity with Workday, D365, and Icertis.

Qualifications

• 3–5 years of administrative or operational support experience, preferably in professional services.
• Proficiency in Microsoft Office Suite and familiarity with enterprise systems (Workday, Icertis, D365).
• Strong organizational and communication skills with ability to handle confidential information.

Responsibilities

• Provide operational support across the project lifecycle, including proposal support, billing coordination, and contract support.
• Collaborate with partners and manage account portfolio WIP and accounts receivable.
• Maintain data accuracy across internal systems and support monthly forecast meetings.
• Coordinate client service team logistics, document preparation, and onboarding of new associates.

Skills

Administrative support

MS Office

Workday

Icertis

D365

Communication

Organization

Team collaboration

Billing coordination

Contract management

Education

College degree or equivalent professional experience

Tools

SharePoint

Job description

Crowe is seeking a Business Operations Support Senior Associate in Chicago to provide executive level administrative support across client intake, billing, contracts, and data maintenance. You will collaborate with Partners to ensure processes are accurate and timely.

This role requires 3–5 years in administrative or operational support, strong MS Office skills, and familiarity with Workday, D365, and Icertis.