Senior Operations Analytics Strategist

Burger King; Miami (FL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Global paid parental leave

Telemedicine and mental wellness

Job summary

Restaurant Brands International Inc. (RBI) is seeking a Sr. Analyst, Operations Analytics to drive data-driven improvements in restaurant performance, guest experience, and operational efficiency.

The role focuses on analyzing key metrics, building lightweight tools, and delivering actionable insights to leadership. Based in our Miami office, the candidate will collaborate across Operations, Brand Standards, Marketing, Finance, and Digital teams, leveraging SQL, Python, and AI tooling to

Qualifications

• 3+ years of experience in an analytical role within Operations, Marketing, Finance, Business Analytics, or a related function.
• Bachelor’s degree in Business, Data Science, Statistics, Finance, Analytics, or a related field.
• Strong SQL skills and experience working with cloud data warehouses; Snowflake experience preferred.
• Proficiency in Python for data analysis and automation, including independently writing and debugging scripts; Streamlit or similar experience is a plus.
• Strong troubleshooting skills with the ability to identify and resolve data, logic, query, and reporting issues.
• Hands-on experience using AI tools such as ChatGPT, Claude, or Gemini for analytical workflows, coding, automation, and productivity, with a strong approach to validating AI-generated outputs.
• Experience programmatically applying large language models to analyze, classify, summarize, or structure data is a plus.
• Familiarity with experimental design and statistical analysis, including control groups, sample sizing, and assessing statistical significance.
• Strong data storytelling skills, including creating executive-ready Excel, PowerPoint, and analytical deliverables.
• Strong analytical and business judgment with the ability to translate complex data into actionable insights and recommendations.
• Self-directed and intellectually curious, with a demonstrated ability to quickly learn and apply new tools and technologies.
• Strong communication, organization, and cross-functional collaboration skills, with the ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Analyze restaurant-level operational metrics to identify performance trends, opportunities, and areas of underperformance.
• Conduct root cause analyses to understand performance gaps and develop data-driven recommendations.
• Design and evaluate market tests and operational pilots, including test and control group construction and sample sizing, and measure results.
• Build, maintain, and enhance reporting and analytical tools in Snowflake and Python, including internal applications and automated reporting.
• Prepare recurring performance reporting on key operational metrics, and support ad hoc analyses and strategic projects.
• Propose and implement improvements that remove manual, repetitive, or error-prone work from the team’s analytical workflows, using Python, Snowflake, and AI tooling.
• Investigate data discrepancies and partner with RBI’s data teams to resolve upstream problems.
• Own data quality for team reporting and document metric definitions and query logic.
• Partner cross-functionally with Operations, Brand Standards, Brand Execution, Field Execution, Training, Marketing, Digital, and Finance, plus franchisee partners.
• Apply text and sentiment analysis to extract themes from unstructured guest comments at scale.

Skills

SQL

Python

AI tools

Data storytelling

Cross-functional collaboration

Troubleshooting

Data analysis

Experiment design

Education

Bachelor's degree in Business/Data Science/Statistics/Finance/Analytics

Tools

Snowflake

Streamlit

Python tooling

Job description

Restaurant Brands International Inc. (RBI) is seeking a Sr. Analyst, Operations Analytics to drive data-driven improvements in restaurant performance, guest experience, and operational efficiency.

The role focuses on analyzing key metrics, building lightweight tools, and delivering actionable insights to leadership. Based in our Miami office, the candidate will collaborate across Operations, Brand Standards, Marketing, Finance, and Digital teams, leveraging SQL, Python, and AI tooling to