Senior Operations Analyst, Dispatch Intelligence - Hybrid

Verse Inc.; San Francisco (CA); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Equity grant

Medical, dental & vision

Hybrid working model

Unlimited PTO

Job summary

Verse Inc. is seeking a Senior Business Operations Analyst to support the Dispatch Intelligence product, working across Customer, Product, Engineering, Data Science, and Business Operations in a hybrid San Francisco role.

You will onboard flexible energy assets, build scalable processes, track performance, and identify root causes of underperformance while shaping repeatable operating models for rapid scale.

Qualifications

• 3+ years of experience in a top-tier consulting firm or in a similarly rigorous, analytical, and stakeholder-facing role with a strong track record of problem solving and cross-functional collaboration.

Responsibilities

• Drive cross-functional execution of key Dispatch Intelligence initiatives across Customer, Product, Engineering, Data Science, Commercial, and Business Operations teams.
• Create clear visibility into priorities, milestones, dependencies, ownership, and progress across complex workstreams.
• Establish lightweight operating processes and regular project cadences that help teams stay aligned, surface risks early, and maintain accountability.
• Identify gaps, bottlenecks, and unclear ownership across projects and proactively work with teams to resolve them.
• Translate complex project activity into concise updates and decision points for company leadership and other key stakeholders.
• Continuously improve how Dispatch Intelligence projects are planned, tracked, documented, and executed as the product and organization scale.
• Help bring structure to incoming requests and new initiatives by clarifying requirements, scope, priorities, ownership, and next steps.
• Build and manage scalable processes for onboarding flexible energy assets onto the Verse platform, coordinating closely with Customer, Product, Engineering, Data Science, and external stakeholders.
• Create clear visibility into onboarding status, dependencies, blockers, and asset performance across a growing portfolio.
• Proactively identify and resolve issues that could delay onboarding or limit asset performance.
• Partner closely with Customer, Data Science, Product, and Engineering to analyze performance, identify root causes of underperformance, and drive improvements.
• Establish metrics, reporting, and operating cadences that create transparency into portfolio performance and help teams prioritize interventions.
• Identify recurring patterns across assets and translate them into scalable improvements to product capabilities, algorithms, configurations, and operating processes.

Skills

Problem solving

Cross-functional collaboration

Data analysis

Communication

Renewable energy experience

Customer-focused

Project management

Tools

AI tools

Job description

Verse Inc. is seeking a Senior Business Operations Analyst to support the Dispatch Intelligence product, working across Customer, Product, Engineering, Data Science, and Business Operations in a hybrid San Francisco role.

You will onboard flexible energy assets, build scalable processes, track performance, and identify root causes of underperformance while shaping repeatable operating models for rapid scale.