Senior Operations Administrator

Placements24; Windsor Park (TN); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Retirement fund

Performance incentives

Job summary

Placements24 is seeking a Senior Operations Administrator to manage and optimize administrative support for our East London division. You will oversee data integrity, reporting, resource coordination, and provide high-level admin support to the operations management team.

The ideal candidate has 6–8 years in operations administration, strong analytics, and proven leadership potential. A proactive, results-driven approach is essential for success in this critical service environment.

Qualifications

• 6–8 years of experience in operations administration or related field.
• Experience with process improvement and data management in an operational context.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent organizational and time-management abilities.
• Proficient in MS Office and operations management software.
• Strong written and verbal communication; leadership potential.

Responsibilities

• Lead daily administrative operations of the East London division.
• Develop, implement, and refine procedures to boost efficiency and accuracy.
• Oversee data management and ensure timely, accurate reporting.
• Coordinate resources including scheduling, inventory, and equipment allocation.
• Provide advanced admin support to senior operations managers with data analysis and reports.
• Liaise with internal departments and external vendors to ensure smooth workflows.
• Train and mentor junior administrative staff to foster performance.
• Monitor performance metrics and identify improvement opportunities.
• Ensure compliance with policies, safety standards, and regulatory requirements.

Skills

Data analysis

Process improvement

Operations management

Team leadership

Report generation

MS Excel

MS Office Suite

Communication

Tools

Microsoft Excel

Operations management software

Outlook / PowerPoint

Job description

About the Role

Our client, a leading provider of essential services, is seeking a highly skilled and experienced Senior Operations Administrator to manage and optimize operational support functions for their East London division. This role is crucial for ensuring the efficiency, accuracy, and effectiveness of administrative processes that underpin our service delivery. The Senior Operations Administrator will oversee data management, process improvement, resource coordination, and provide high-level administrative support to the operations management team. The ideal candidate will possess strong analytical skills, exceptional organizational capabilities, and a proactive approach to problem-solving within a critical service environment in East London.

Key Responsibilities

• Lead and manage the daily administrative operations of the East London operations department.
• Develop, implement, and refine operational administrative procedures to enhance efficiency and accuracy.
• Oversee the management and integrity of operational data, ensuring timely and accurate reporting.
• Coordinate and manage resources, including scheduling, inventory, and equipment allocation.
• Provide advanced administrative support to senior operations managers, including complex data analysis and report generation.
• Liaise with internal departments and external vendors to ensure smooth operational workflows.
• Train and mentor junior administrative staff, fostering a high-performance culture.
• Monitor operational performance metrics and identify areas for improvement.
• Ensure compliance with company policies, safety standards, and regulatory requirements.
• Manage and maintain organized and accessible operational documentation and records.

Requirements

A minimum of 6-8 years of experience in operations administration or a related field, preferably in East London. Proven experience in process improvement and data management within an operational context. Strong analytical and problem-solving skills with a keen eye for detail. Exceptional organizational and time-management capabilities. Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) and experience with operations management software. Excellent written and verbal communication skills. Demonstrated leadership potential and experience in supervising staff. Ability to work independently, manage multiple priorities, and meet strict deadlines. Understanding of operational workflows and supply chain management is highly advantageous. A proactive and results-oriented approach to work.

Benefits

• Our client offers a competitive salary, commensurate with experience, and a comprehensive benefits package that includes medical aid, a retirement fund, and annual performance incentives.
• Working in East London, employees will have the opportunity to be part of a vital service provision organization with significant impact.
• We provide excellent opportunities for career advancement, professional development, and ongoing training.
• Our company culture emphasizes teamwork, innovation, and employee well-being, ensuring a positive and productive work experience.