Senior Onsite Security Operations Lead - Chicago

Titan Security Group; Chicago (IL); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

PTO & Holidays

Medical & Dental

Career growth

Training

Job summary

Titan Security Group in Chicago is seeking a Security Site Supervisor to lead on-site operations for a multi-tenant commercial property. You will manage a team of 18-20 officers, oversee scheduling, post orders, access control, and emergency response to deliver top-tier security services.

The role requires a high school diploma, 3 years security experience, and a valid state license where required. You will coordinate training, ensure client satisfaction, maintain logs, and support incident

Qualifications

• High School diploma or GED with 3 years of security officer experience.
• Must be at least 18 years old.
• Valid security license if required by state.
• Ability to read, write, speak English; bilingual considered a plus.
• Pass pre-employment background check and drug screen.

Responsibilities

• Supervise operations of an assigned Client site on shift.
• Report directly to Titan Management.
• Manage a team of 18-20 security officers/supervisors, including scheduling, payroll, training, coaching.
• Ensure the Client Site is provided with high quality security services to protect people and property.
• Handle escalated security issues or emergencies appropriately.
• Develop staff through performance management and coaching.
• Maintain a great work environment by treating staff with respect.
• Coordinate site-specific training and annual refresher training per Titan standards.
• Maintain logs, shift responsibilities, and incident reports; coordinate investigations.

Skills

Team leadership

Security operations

Customer service

Education

High School diploma or GED

Job description

Titan Security Group in Chicago is seeking a Security Site Supervisor to lead on-site operations for a multi-tenant commercial property. You will manage a team of 18-20 officers, oversee scheduling, post orders, access control, and emergency response to deliver top-tier security services.

The role requires a high school diploma, 3 years security experience, and a valid state license where required. You will coordinate training, ensure client satisfaction, maintain logs, and support incident