Senior Onsite Legal Support Specialist

Ricoh USA, Inc.; Washington (District of Columbia); On-site; USD 27,000 - 35,000; Full time

Benefits offered by this job

Health insurance

401K

Tuition assistance

Paid vacation

Paid holidays

Job summary

Ricoh USA, Inc. is seeking a Legal Senior Onsite Service Specialist in Washington, DC. The role provides hands-on office support in a legal environment, covering copy, scanning, mail, records, conference room setup, and light facilities tasks.

The candidate must communicate effectively with senior attorneys and clients, delivering professional service. Reports to Site Manager or Assistant Site Manager, with potential overtime as needed.

Qualifications

• High school diploma or GED required.
• 1–2 years of related work experience required.
• Minimum of two years of experience in the legal industry preferred.
• Ability to provide an excellent customer experience through strong customer service, interpersonal, and communication skills.

Responsibilities

• Charge back to firm and/or clients for work, supplies, hours, and services.
• Familiarity with legal technologies and software, including document management systems and cost recovery/charge back systems (e.g., Copitrak, Equitrac).
• Familiarity with legal records management processes.
• Familiarity with legal processes and documents such as closing binders, depositions, transcripts, briefs, addendums, filings, discovery, judgments, court systems, and the proper delivery of documents within the court system.
• Assists with scheduling equipment, labor, and supplies for off-site trials.
• Interacts with executive-level end users with professional level support.

Skills

Customer service

Interpersonal skills

Problem solving

Independent work

Education

High school diploma/GED

1–2 years related experience

2+ years in legal industry preferred

Tools

Copitrak

Equitrac

Job description

Ricoh USA, Inc. is seeking a Legal Senior Onsite Service Specialist in Washington, DC. The role provides hands-on office support in a legal environment, covering copy, scanning, mail, records, conference room setup, and light facilities tasks.

The candidate must communicate effectively with senior attorneys and clients, delivering professional service. Reports to Site Manager or Assistant Site Manager, with potential overtime as needed.