Senior Onsite Inventory & Procurement Specialist

MSC Industrial Supply Co.; Kent (WA); On-site; USD 36,000 - 39,000; Full time

Job summary

MSC Industrial Supply Co. is seeking a Sr. On-Site Service Specialist in Kent, WA to deliver exceptional customer service and advanced inventory management at a large customer location.

The role supports procurement, order placement, and management of MSC ControlPoint Solutions including Vending, VMI and Crib systems, with a focus on Crib Management and procurement services. Applicants should have a high school diploma, at least three years of relevant experience, strong problem-solving and

Qualifications

• High School Diploma or equivalent required.
• Min three years of experience in telephone sales, outside sales, storeroom/inventory management, or customer service.
• Strong computer literacy with email, internet browsers, and Windows OS.
• Excellent problem-solving, customer service, and sales skills.
• Strong verbal and written communication abilities.
• Advanced knowledge of Crib management, demand and production planning, large vending or VMI footprint, or Procurement Services.

Responsibilities

• Assist with order placement, quoting, sourcing, and product identification.
• Manage MSC ControlPoint Solutions (VMI, vending, crib), including ordering, product put-away, and inventory optimization.
• Collect and log cost savings statistics to demonstrate value delivered.
• Determine optimal sourcing strategies for customer projects, collaborating with MSC's Category Team as needed.
• Participate in customer production meetings, Lean/Six Sigma events, and strategic initiatives.
• Resolve on-site product and service issues using internal resources and supplier networks.
• Maintain high levels of customer satisfaction, account retention, and revenue generation.
• Communicate customer concerns to management for effective resolution.
• Work closely with vendors to source products, generate quotes, expedite orders, and coordinate training.
• Lead Crib Management activities, including the use of crib management software.
• Execute complex Procurement Services, including advanced sourcing and order management using customer procurement systems.
• Mentor and train other In-Plant Specialists on products, systems, and solutions.

Skills

Telephone sales

Outside sales

Inventory management

Customer service

Problem solving

Communication

Crib management

VMI

Procurement services

Order management

Education

High school diploma or equivalent

Tools

Windows OS

Email

Job description

MSC Industrial Supply Co. is seeking a Sr. On-Site Service Specialist in Kent, WA to deliver exceptional customer service and advanced inventory management at a large customer location.

The role supports procurement, order placement, and management of MSC ControlPoint Solutions including Vending, VMI and Crib systems, with a focus on Crib Management and procurement services. Applicants should have a high school diploma, at least three years of relevant experience, strong problem-solving and