Senior Onsite Data Center Build Lead

Themesoft Inc; Santa Clara (CA); Sur place; USD 120 000 - 150 000; Temps partiel

Résumé du poste

Themesoft Inc. seeks an experienced Job Title to join our onsite team in a data center operations role. Lead daily activities, supervise technicians, coordinate with client management, and ensure builds align with approved standards.

The role emphasizes hands-on leadership, escalation management, and strong communication with cross-functional teams. Applicants should bring 5+ years in data center environments, advanced hardware troubleshooting, and proven ability to mentor staff and drive

Qualifications

• 5+ years of experience in data center operations or infrastructure hardware support.
• Experience as a technical lead overseeing a team and workload coordination.
• Advanced troubleshooting across server hardware and data center deployments.
• Strong communication with management and stakeholders.

Responsabilités

• Act as the primary liaison between the technician team, service provider management, and client stakeholders.
• Prioritize work, assign tasks, and manage team workload.
• Review build documentation before project execution and resolve questions, gaps, and dependencies with relevant teams.
• Direct data center build activities and verify adherence to approved designs, procedures, and site standards.
• Serve as the technical escalation point for L1 and L2 technicians and provide advanced troubleshooting and ticket resolution.
• Coordinate with network, infrastructure, and other support teams on project execution and escalations.
• Define training paths aligned with operational standards and coach technicians to improve technical capability.
• Provide technical leadership and people supervision, including guidance on task execution and work quality.
• Track progress, communicate risks and blockers, and confirm completion and handover of assigned activities.

Connaissances

Tech leadership

Team supervision

Troubleshooting

Stakeholder comms

Data center ops

Description du poste

Themesoft Inc. seeks an experienced Job Title to join our onsite team in a data center operations role. Lead daily activities, supervise technicians, coordinate with client management, and ensure builds align with approved standards.

The role emphasizes hands-on leadership, escalation management, and strong communication with cross-functional teams. Applicants should bring 5+ years in data center environments, advanced hardware troubleshooting, and proven ability to mentor staff and drive