Senior Onsite AV/VC Systems Technician (Tier 3)

Milestone Technologies, Inc.; Los Angeles (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Milestone Technologies, Inc. is seeking an onsite AV/VC Operations Tier 3 Technician to support large-scale conference room environments, delivering escalation support, ongoing maintenance, and rapid problem resolution for video and audio systems.

The role requires expertise with Crestron, QSC, Shure, LED walls, and complex AV deployments in enterprise settings. You will coordinate installations, log tickets, and collaborate with cross-functional teams to ensure rooms are ready and meeting

Qualifications

• Bachelor's degree from an accredited institution OR HS diploma/GED with 5+ years of relevant AV operations experience.
• Subject matter expertise in AV deployments and operations support in a corporate environment.
• CTS certification is preferred but not required.

Responsibilities

• Escalation contact for AV issues unresolved by Tier 1/2.
• Conduct maintenance and troubleshooting for AV systems in enterprise spaces.
• Coordinate physical installation of AV equipment and ad hoc requests.
• Monitor ticketing queue and ensure timely resolution.
• Assist with commissioning and turnover of conference rooms and spaces.

Skills

AV operations

Crestron

QSC

Shure audio

Networking

Video conferencing

Education

Bachelor's degree or 5+ years in AV operations

Tools

Crestron toolbox

LED walls

Job description

Milestone Technologies, Inc. is seeking an onsite AV/VC Operations Tier 3 Technician to support large-scale conference room environments, delivering escalation support, ongoing maintenance, and rapid problem resolution for video and audio systems.

The role requires expertise with Crestron, QSC, Shure, LED walls, and complex AV deployments in enterprise settings. You will coordinate installations, log tickets, and collaborate with cross-functional teams to ensure rooms are ready and meeting