Senior Onsite AV/VC Operations Technician

Milestone Technologies; Los Angeles (CA); Presencial; USD 70.000 - 90.000; Jornada completa

Descripción de la vacante

Milestone Technologies is seeking an experienced onsite AV/VC Operations Tier 2 Technician in Los Angeles. You will be the first point of contact for AV requests, handling conference room setup, operations, events, and break-fix troubleshooting.

You will collaborate with Tier 3 engineering to resolve complex issues and ensure AV systems are maintained according to schedule. Strong interpersonal and written communication skills are required.

Formación

• HS diploma/GED with 3+ years AV ops experience.
• Strong interpersonal and written communication skills.
• Experience supporting large-scale AV operations in enterprise environments.
• Familiar with AV systems and devices installation.
• Ability to multitask and meet deadlines in fast-paced settings.

Responsabilidades

• Provide break fixes and troubleshooting for AV systems in conference rooms, offices, and specialty spaces.
• Expert in AV systems and devices installation and proactive maintenance.
• Support daily room sweeps and escalations for conference rooms, digital signage, LED walls, and meeting spaces.
• Provide on-site event support for setup and decommission.
• Monitor tickets/incidents and document incident details.

Conocimientos

AV operations

Customer support

Conference room setup

Troubleshooting

LED walls

Projector systems

Video conferencing

Networking basics

Documentation

Safety guidelines

Educación

HS diploma/GED

Herramientas

Helpdesk software

AV equipment installation

Descripción del empleo

Milestone Technologies is seeking an experienced onsite AV/VC Operations Tier 2 Technician in Los Angeles. You will be the first point of contact for AV requests, handling conference room setup, operations, events, and break-fix troubleshooting.

You will collaborate with Tier 3 engineering to resolve complex issues and ensure AV systems are maintained according to schedule. Strong interpersonal and written communication skills are required.