Senior Onboarding Ops & QA Lead (Remote-Friendly)

Topstep; United States; Hybrid; USD 75,000 - 110,000; Full time

Job summary

Topstep is seeking a Senior Trader Onboarding Operational Readiness Analyst in the United States to govern QA, monitor SLA performance, and drive readiness across IDV, CIP and sanctions workflows. You will act as a liaison with Compliance, architect SOPs, QA scorecards, and scalable KYC/EDD frameworks, enabling future regulated expansion.

The role emphasizes auditing, process improvement, and change enablement, with collaboration across product, engineering, and compliance teams to ensure robust

Qualifications

• 2–4 years of QA, operational readiness, compliance testing, audits, or risk operations in fintech or financial institutions.
• Deep familiarity with IDV, CIP, Sanctions workflows and regulated KYC/AML/EDD frameworks.
• Experience using QA scoring tools and screening vendor platforms.
• Ability to design and operationalize new procedures and training materials.

Responsibilities

• Audit, SLA governance, and ongoing monitoring of IDV, CIP, and sanctions cases.
• Develop scalable KYC/EDD frameworks and QA scoring models.
• Translate compliance policies into practical SOPs and training.
• Refine screening logic and calibrate defect trends with monthly reviews.
• Lead UAT for vendor/tool changes with cross-functional teams.

Skills

Quality Assurance

Operational Readiness

Compliance testing

Analytical reasoning

Effective communication

Tools

QA scoring tools

Screening platforms

Job description

Topstep is seeking a Senior Trader Onboarding Operational Readiness Analyst in the United States to govern QA, monitor SLA performance, and drive readiness across IDV, CIP and sanctions workflows. You will act as a liaison with Compliance, architect SOPs, QA scorecards, and scalable KYC/EDD frameworks, enabling future regulated expansion.

The role emphasizes auditing, process improvement, and change enablement, with collaboration across product, engineering, and compliance teams to ensure robust