Remote Identity Verification Onboarding Analyst

Remote; San Francisco (CA); Remote; USD 40,000 - 53,000; Full time

Benefits offered by this job

Company-paid holidays

Family leave

401(k) matching

Health, dental & vision insurance

Food & groceries budget

Job summary

Topstep is seeking a Trader Onboarding Analyst to join its Trust & Resilience team. You will perform high-volume identity verification, basic document checks, and initial risk screening, following SOPs and escalating complex cases to Senior Analysts.

You will be the first line of manual review for IDV exceptions and sanctions checks in a fully remote to hybrid environment. You’ll focus on executing identity verification, validating registration data, and ensuring onboarding functions run

Qualifications

• 1–2 years in digital customer operations, data verification, KYC/AML, or back-office compliance processing.
• Familiar with IDV interfaces and web-based verification tools (Persona/Jumio/Veriff/Onfido).
• Follow SOPs with high accuracy in a high-volume environment.
• Basic understanding of onboarding principles, KYC/CIP, and data privacy.
• Strong attention to detail and clear documentation.

Responsibilities

• Identity Verification & Exception Processing: tackle IDV failures per SOPs.
• Initial Document Validation: review baseline data and standard docs.
• Triage & Escalation: flag out-of-scope issues and escalate to Senior Analysts.
• Accurate Record Keeping & QA Adherence: maintain compliant case records for audits.
• Operational Feedback: report trends and system issues to management.

Skills

Digital ops

KYC/AML

IDV tools

SOP adherence

Compliance basics

Attention to detail

Communication

Tools

Persona

Jumio

Veriff

Onfido

Job description

Topstep is seeking a Trader Onboarding Analyst to join its Trust & Resilience team. You will perform high-volume identity verification, basic document checks, and initial risk screening, following SOPs and escalating complex cases to Senior Analysts.

You will be the first line of manual review for IDV exceptions and sanctions checks in a fully remote to hybrid environment. You’ll focus on executing identity verification, validating registration data, and ensuring onboarding functions run