Senior On-Site Security Technician

Allied Universal; Forest City (NC); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Retirement plan

Holidays & leave

Job summary

Allied Universal is seeking an Embedded Security Service Technician to serve as a dedicated on-site resource at a client location. You will perform service, maintenance, diagnostics and testing for access control, video surveillance, intrusion detection and related security systems.

The role requires field experience in electronic security, strong troubleshooting, and the ability to work with various hardware and software platforms, along with on-call rotation readiness and a valid driver’s

Qualifications

• High school diploma or equivalent.
• 3+ years field experience in electronic security.
• 2+ years servicing, maintaining, or supporting enterprise-level access control and video management systems.
• Ability to obtain state licensing.
• Excellent computer skills and networking basics.
• Willingness to work on-call rotations.

Responsibilities

• Serve as a dedicated on-site security technology resource for an assigned client location to perform service, maintenance, troubleshooting, diagnostics, repair, replacement, and testing of electronic security systems, including but not limited to: Electrified/non-electrified locks, card readers, ancillary door devices; IP/analog cameras, head-end video recording devices; Wired/wireless systems and intercom systems.
• Respond to client service requests, incidents, and system outages while maintaining established service level expectations
• Troubleshoot and resolve installation issues efficiently and effectively to ensure company compliance, standards and building codes, as well as company safety policies and procedures
• Support system upgrades, firmware updates, software patches, database maintenance, and equipment replacements
• Assist with system commissioning, device programming, and configuration changes as directed
• Execute, document and track service-related issues through ServiceNow in accordance with Federal, State and local regulations
• Interpret electrical schematics, CAD drawings, and related documents for use in low-voltage applications

Skills

Driver's license

Field experience

Access control

Video management systems

Troubleshooting

Communication skills

Teamwork

On-call rotations

Low-voltage wiring

Safety compliance

Education

High school diploma or equivalent

Associate's degree in Electronics, IT, or related field

Tools

Software House

CCURE

Lenel

AMAG

Milestone

Axis

Bosch

DMP

Open Options

Job description

Allied Universal is seeking an Embedded Security Service Technician to serve as a dedicated on-site resource at a client location. You will perform service, maintenance, diagnostics and testing for access control, video surveillance, intrusion detection and related security systems.

The role requires field experience in electronic security, strong troubleshooting, and the ability to work with various hardware and software platforms, along with on-call rotation readiness and a valid driver’s