Security Senior Service Technician

Allied Universal; Social Circle (GA); Presencial; USD 60 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical/dental/vision

Retirement plan

Paid time off & holidays

Life/AD&D & disability insurance

Resumo da oferta

Allied Universal is seeking a Commercial Security Senior Service Technician in Georgia to service, troubleshoot, and repair access control and IP-based video systems at commercial client sites. The role requires proficiency with various security platforms, strong communication skills, and the ability to work independently or as part of a team.

You will travel to client sites, diagnose issues, document findings, and provide remote or on-site support using your knowledge of low-voltage systems.

Qualificações

• 5+ years of field experience
• Experience with access control and IP-based video systems
• Possession of state licensing or ability to obtain license
• Understanding of Windows OS and IT network topology
• Meet deadlines in a fast-paced environment
• Effective communication with internal & external customers
• Willingness for on-call emergency service
• Able to lift up to 50 lbs and climb ladders up to 16 ft
• Ability to work independently or as part of a team
• Strong troubleshooting and mechanical/electronic aptitude

Responsabilidades

• Travel to commercial client sites to service, repair, troubleshoot, and detect access control equipment and IP-based video security systems
• Troubleshoot installations and apply effective resolutions while ensuring operability and code compliance
• Document service-related issues accurately
• Read electrical schematics and CAD drawings for low-voltage projects
• Maintain effective relationships with customers
• Provide phone and on-site diagnostic support
• Drive to client sites using company vehicle for service
• Perform other duties as assigned by leadership

Conhecimentos

Field experience

Licensing knowledge

Electrical schematics

IT networking

Communication skills

On-call readiness

Physical ability

Teamwork

CAD drawings

Troubleshooting

Formação académica

High School Diploma

Vocational/Technical education

Ferramentas

Software House

Lenel

AMAG

S2

Brivo

Milestone

Exacq

Axis

Bosch

Commend

DMP

Open Options

Notifier

Fluidmesh

ONSSI

Descrição da oferta de emprego

Overview

Company Overview:

Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology — video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you’re an installation technician, service technician, engineer, or project manager, you’ll discover rewarding opportunities to grow your career as part of a valued team.

Job Description

What to expect as a Commercial Security Senior Service Technician:

The Senior Service Technician will be responsible for service, maintenance, repairs, and troubleshooting/diagnostics on access control equipment and IP-based video systems, including but not limited to: electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems, and intercom systems. As a Security Senior Service Technician, this person is expected to be a highly proactive and skilled individual and, at all times, maintain performance consistent with Allied Universal Technology Services' core values.

• Travel to commercial client sites to service, repair, troubleshoot, and detect access control equipment and IP-based video security systems. including, but not limited to:
  • (Electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems and intercom systems)
• Troubleshoot system installations in a such a manner as to identify issues and apply the most effective and efficient resolution consistent with company installation standards; identify and repair physical security systems as required to ensure operability and compliance with any applicable building code
• Apply all necessary documentation for tracking of service-related issues
• Demonstrate knowledge and skill in the safe use of hand and power tools, analog/digital test equipment and CCTV testing devices
• Demonstrate proficiency in reading and understanding electrical schematics, CAD drawings and related documents for their use in low-voltage applications
• Establish and maintain effective working relationships with both internal and external customers
• Provide phone and on-lineremote diagnostic support
• Drive to commercial client sites, with a company-issued vehicle to perform service
• Perform other duties as assigned by leadership

What knowledge and skills are required:

• High School Degree, Vocational School or equivalent required
• 5+ years of field experience
• Experience with any or all of the following is preferred: Software House, Lenel, AMAG, S2, Brivo, Milestone, Exacq, Axis, Bosch, Commend, DMP, Open Options, Notifier, Fluidmesh or ONSSI
• Possession of state-specific licensing (i.e. Class D or Alarm Installer, etc.) or ability to hold license once hired
• Understanding of Windows operating systems and overall IT network topology
• Highly proactive and skilled individual, and at all times maintain performance consistent with Allied Universal Technology Services (AUTS) core values
• Ability to meet deadlines and work in a fast-based environment with minimum direction
• Good communication skills for effective interaction with internal & external customers
• Available for scheduled "on-call" duties to respond to emergency service calls
• Strong troubleshooting skills, mechanical and electronic aptitude
• Capable of lifting up to 50lbs and work on ladder heights of up to 16’
• Be able to work independently or as a member of a team
• Good verbal and written communication skills

BENEFITS:

• Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time is offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com