Senior Office & Tech Support Coordinator (Remote)

Minnesota Department of Human Services; Saint Paul (MN); Hybrid; USD 47,000 - 64,000; Full time

Benefits offered by this job

Paid vacation and sick leave

Telework eligible

Professional development

Job summary

Minnesota Department of Human Services seeks an Office and Technology Support Coordinator in St. Paul.

This role provides comprehensive administrative support across the Behavioral Health Administration, serving as the Technical Services Liaison for first-level IT and telecommunications support. The position requires strong communication, data management, and customer service skills, with responsibilities spanning calendar management, document handling, and training support.

Qualifications

• Communication skills for clear interactions with staff, executives, and visitors.
• Data entry with Microsoft Office (Access, PowerPoint, Word, Excel, Outlook) and related tools.
• Customer service skills to provide high-level administrative support and calendar management.
• Ability to manage documents, records, and retention policies.
• Experience with IT/telecom support, PC hardware troubleshooting, and software deployment.

Responsibilities

• Provide comprehensive administrative support and coordinate general office functions across the Behavioral Health Administration.
• Lead first-level IT and telecom support and liaise with MNIT.
• Develop and manage administrative information systems and provide videoconference and webinar support.
• Support division training using DHS Learning Management System and other tools.
• General administrative duties as assigned or back-up.

Job description

Minnesota Department of Human Services seeks an Office and Technology Support Coordinator in St. Paul.

This role provides comprehensive administrative support across the Behavioral Health Administration, serving as the Technical Services Liaison for first-level IT and telecommunications support. The position requires strong communication, data management, and customer service skills, with responsibilities spanning calendar management, document handling, and training support.