Remote-Eligible IT Office Operations Analyst

Minnesota IT Services; Saint Paul (MN); Hybrid; USD 51,000 - 74,000; Full time

Benefits offered by this job

Paid vacation

Sick leave

12 holidays

Health benefits

Pension plan

Life insurance

Disability insurance

Professional development

Job summary

Minnesota IT Services seeks an IT Office Operations Analyst to support DHS and manage administrative workflows from St. Paul. The role blends office operations, procurement, travel coordination, record-keeping, and budget support to drive efficiency.

You will collaborate with division leaders and staff to implement process improvements and ensure accurate documentation. The position requires strong organizational skills, proficiency in Microsoft 365 apps, and the ability to work onsite with

Qualifications

• Minimum qualifications include: one year of experience providing administrative or operational support to managers, supervisors, or executives.
• Experience documenting, improving, and maintaining administrative processes, procedures, or workflows.
• Experience processing purchasing requests, reviewing invoices, tracking expenses, or reconciling financial records.
• Experience coordinating multiple assignments with competing deadlines while maintaining accurate and organized records.
• Advanced proficiency in Microsoft Office Suite with experience supporting office operations including purchasing, supply management, travel coordination, and related tasks.
• Strong communication skills and a customer-focused approach to deliver positive user experiences.

Responsibilities

• Support office operations, resources, and equipment management.
• Coordinate procurement, invoices, and budget-related tasks.
• Assist in travel coordination and record-keeping across divisions.
• Collaborate with DHS and MNIT staff to implement policy and process improvements.
• Provide executive-level administrative assistance and documentation support.

Skills

Microsoft Office Suite

Communication skills

Customer service orientation

Process documentation and improvement

Budget/expense tracking experience

Collaboration with stakeholders

Tools

Microsoft Office

SWIFT

EIOR

CRM

Ticketing systems

Job description

Minnesota IT Services seeks an IT Office Operations Analyst to support DHS and manage administrative workflows from St. Paul. The role blends office operations, procurement, travel coordination, record-keeping, and budget support to drive efficiency.

You will collaborate with division leaders and staff to implement process improvements and ensure accurate documentation. The position requires strong organizational skills, proficiency in Microsoft 365 apps, and the ability to work onsite with