Bilingual Tax & Licensing Office Support Specialist

County of Berks; Reading (Berks County); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Bilingual English/Spanish

Job summary

County of Berks is seeking a detail‑oriented Clerk to manage over‑the‑counter and mail tax payments, certifications and licenses. The role requires accurate data entry, daily balancing, and timely reporting to prevent tax sales.

Duties include customer service, filing, and handling inquiries with care in a fast-paced county office. Responsibilities cover tax payments, licensing, bingo/SGC applications, and assisting with Tax Claim operations.

Qualifications

• HS diploma or GED required.
• At least 2 years of general word processing and office practices.
• Experience with varied computer applications and PC usage.

Responsibilities

• Collect and record payments received via US Mail, delivery, or over-the-counter.
• Maintain and balance tax collections per district for deposit.
• Issue tax certifications for taxpayers and entities.
• Prepare licensing reports and issue licenses.
• Assist with public tax sales three times per year.
• Provide customer service at the counter and over the phone.
• Respond to Treasurer and Tax Claim inbox messages.

Skills

Data entry

Microsoft Office

Customer service

Communication

Cash handling

Problem solving

Education

High school diploma or GED

Tools

PC

Calculator

Job description

County of Berks is seeking a detail‑oriented Clerk to manage over‑the‑counter and mail tax payments, certifications and licenses. The role requires accurate data entry, daily balancing, and timely reporting to prevent tax sales.

Duties include customer service, filing, and handling inquiries with care in a fast-paced county office. Responsibilities cover tax payments, licensing, bingo/SGC applications, and assisting with Tax Claim operations.