Senior Office Support Specialist – Treasurer & Tax Claim

County of Berks; Reading (Berks County); On-site; USD 38,000 - 51,000; Full time

Job summary

County of Berks is seeking a detail-oriented administrative professional to support the Treasurer and Tax Claim offices. The role requires handling customer service, payments, licensing tasks, and filing duties in a fast-paced office.

Essential functions include maintaining cash drawers, processing payments, issuing licenses, preparing tax files, and supporting office staff. Strong communication skills and basic math are important, with bilingual ability preferred but not required.

Qualifications

• High School Diploma or GED
• One course at or above high school level in English Grammar, General Office Practice, Typing, Shorthand
• One year’s general experience OR three years advanced clerical experience involving Real Estate Tax Law
• Any equivalent combination of education and training

Responsibilities

• Customer Service—answering phones, serving the public at the counter
• Maintain cash drawer
• Process over-the-counter payments for Treasurer and Tax Claim
• Assist with issuance of Dog, Doe, Fishing, and Hunting Licenses at the counter
• Prepare and maintain Tax Claim files, including notifications
• Operate office equipment: PC, calculator, fax, copier, printer
• Assist with statutorily mandated public tax sales three times per year
• Respond to Treasurer and Tax Claim inbox messages
• Prepare Sheriff Services for tax sale properties
• Prepare deeds for properties sold through tax sales
• Support Treasurer and Tax Claim Office staff
• Prepare 3-year expired files for review
• Attend monthly Sheriff’s Sale and document properties sold
• Document and file bankruptcy proofs of claim for review
• Manage Clean and Green breach matters
• Track Tax Deferral Program for Senior Citizens
• Prepare returned check letters for Tax Claim
• Additional tasks as needed to support offices

Job description

County of Berks is seeking a detail-oriented administrative professional to support the Treasurer and Tax Claim offices. The role requires handling customer service, payments, licensing tasks, and filing duties in a fast-paced office.

Essential functions include maintaining cash drawers, processing payments, issuing licenses, preparing tax files, and supporting office staff. Strong communication skills and basic math are important, with bilingual ability preferred but not required.