Revenue Tax Claim Specialist

Erie County, Pennsylvania; Erie (Erie County); On-site; USD 32,000 - 36,000; Full time

Job summary

Erie County is seeking a Revenue Tax Claim Specialist to support the Finance department at the Erie County Courthouse. The role handles receipts, data entry, payments, and customer inquiries with accuracy and timeliness.

The position requires a High School Diploma or GED, at least 1 year of related experience, and a 40 WPM typing speed. Proficiency in Microsoft Office and strong customer service are essential for daily tasks.

Qualifications

• High School Diploma or GED is required.
• Minimum of 1 year of Bookkeeping, Accounting, Bank Teller, or Accounts Receivable Experience.
• Must be able to Type a Minimum of 40 Words Per Minute with Accuracy.
• Basic Working Knowledge of Microsoft Office

Responsibilities

• Performs general clerical duties including data entry, front counter service, and correspondence.
• Aids in problem solving for taxpayers and government bodies, assisting with inquiries.
• Provides customer services for Tax Claim and Revenue front counters and assists with tax sales and seasonal duties.

Skills

Typing 40 WPM

Basic MS Office

Customer service

Data entry

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

• Under direct Supervision, compiles, tabulates, and posts various receipts, performs related clerical duties and data entry, prepares accounting and related financial statements and receipts timely, processes payments via mail and front counter(s), responds to and assists with customer inquiries, and provides backup support as needed. Performs other related work duties as assigned.

Duties & Responsibilities

• Performs general clerical duties, including computer data entry, waiting on customers at front counter(s), answering telephone and emails, and preparing general correspondence.
• Aids in problem solving for taxpayers, various government bodies and elected officials, local tax collectors, mortgage and financial companies, and the general public.
• Provides customer services for both Tax Claim and Revenue front counter(s), phones, etc. Assists with the preparation of various tax sales and other seasonal duties as required.
• Must be able to efficiently handle customers’ questions and prioritize duties assigned on a daily/weekly/monthly basis.
• Must be personally responsible for the accurate handling of all forms of payments, including large sums of cash, checks, and debit/credit cards.
• Accurate and timely reconciliation of daily transactions and receipts.

Knowledge, Skills, & Abilities

• Knowledge of modern accounting principles and practices, and office procedures and clerical methods. Ability to work accurately and rapidly with figures, cash, checks, debit/credit cards, customer payments and inquiries, incoming calls, etc.
• Ability to compile various financial data and prepare required reports promptly. Accuracy, neatness of work, and integrity are necessities.
• Ability to operate office machines such as a computer, copy and fax machines, adding machine/calculator, etc. Requires the ability to interact face-to-face with the public in a calm, efficient, and accurate manner.
• High School Diploma or GED
• Minimum of 1 year of Bookkeeping, Accounting, Bank Teller, or Accounts Receivable Experience.
• Must be able to Type a Minimum of 40 Words Per Minute with Accuracy
• Basic Working Knowledge of Microsoft Office

Preferred Qualifications

• A Bachelor's Degree or Secondary Education in a related field is preferred.

Conditions Of Employment

• A basic skills assessment of all requirements may be conducted to verify qualifications, knowledge, and skill level. An applicant must achieve a typing test score of 40 wpm, without errors, and a score of at least 70% in all other categories of testing to be considered.

Position: Revenue Tax Claim Specialist

Department Finance Location Erie County Courthouse Status Full Time Starting Pay Rate $16.19 Hourly Hours Per Week 37.5 Exemption Status Non-Exempt Posting Date 09/14/2026 Closing Date 09/30/2026 Pay Grade AC08 Bargaining Unit AFSCME CLERICAL/TECHNICAL Posting Number 5861

Definition of Class

• Under direct Supervision, compiles, tabulates, and posts various receipts, performs related clerical duties and data entry, prepares accounting and related financial statements and receipts timely, processes payments via mail and front counter(s), responds to and assists with customer inquiries, and provides backup support as needed. Performs other related work duties as assigned.

Duties & Responsibilities

• Performs general clerical duties, including computer data entry, waiting on customers at front counter(s), answering telephone and emails, and preparing general correspondence.
• Aids in problem solving for taxpayers, various government bodies and elected officials, local tax collectors, mortgage and financial companies, and the general public.
• Provides customer services for both Tax Claim and Revenue front counter(s), phones, etc. Assists with the preparation of various tax sales and other seasonal duties as required.
• Must be able to efficiently handle customers’ questions and prioritize duties assigned on a daily/weekly/monthly basis.
• Must be personally responsible for the accurate handling of all forms of payments, including large sums of cash, checks, and debit/credit cards.
• Accurate and timely reconciliation of daily transactions and receipts.

Knowledge, Skills, & Abilities

• Knowledge of modern accounting principles and practices, and office procedures and clerical methods. Ability to work accurately and rapidly with figures, cash, checks, debit/credit cards, customer payments and inquiries, incoming calls, etc.
• Ability to compile various financial data and prepare required reports promptly. Accuracy, neatness of work, and integrity are necessities.
• Ability to operate office machines such as a computer, copy and fax machines, adding machine/calculator, etc. Requires the ability to interact face-to-face with the public in a calm, efficient, and accurate manner.

Minimum Requirements

• High School Diploma or GED
• Minimum of 1 year of Bookkeeping, Accounting, Bank Teller, or Accounts Receivable Experience.
• Must be able to Type a Minimum of 40 Words Per Minute with Accuracy
• Basic Working Knowledge of Microsoft Office

Preferred Qualifications

• A Bachelor's Degree or Secondary Education in a related field is preferred.

Conditions Of Employment

• A basic skills assessment of all requirements may be conducted to verify qualifications, knowledge, and skill level. An applicant must achieve a typing test score of 40 wpm, without errors, and a score of at least 70% in all other categories of testing to be considered.

Equal Employment Opportunity Policy

Erie County provides equal employment opportunities to all employees and applicants for employment, prohibits discrimination or harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Erie County Government values the power of diversity in our workforce. Our goal is to continue developing inclusive workforce policies that require individual equality, support the diversity of employee experiences, and include unique perspectives.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.