Senior Office Operations & Concierge Coordinator

HGA; Alexandria (VA); On-site; USD 91,693,000 - 113,642,000; Full time

Benefits offered by this job

Annual bonus

Success sharing bonus program

Paid parental leave

Medical insurance

Dental insurance

Life insurance

PTO

Job summary

HGA is seeking a Sr Administrative Services Coordinator in Alexandria, VA to be the central hub for employees, visitors, and vendors. You will manage daily operations, support the Administrative Services Manager, and ensure a welcoming, efficient workplace.

The role emphasizes strong communication, organizational skills, and a service-oriented mindset, with responsibilities spanning office operations, purchasing, events, and administrative support across the organization.

Qualifications

• Experience in an administrative or office services role.
• Excellent written and verbal communication to interact with colleagues, customers, and vendors.
• Strong organizational skills with the ability to prioritize tasks, manage multiple responsibilities, and be detail oriented.
• Proficiency in MS Office Suite and database programs.
• Ability to identify and resolve issues independently and with strong problem solving skills.
• Provide friendly and helpful service to customers and staff.
• Operate postage meters, shipping systems, and similar equipment.
• Ability to lift up to 50 lbs on a frequent basis for multiple office locations.

Responsibilities

• Coordinate daily office services activities and support, including overflow projects from the Administrative Services Manager.
• Handle requests via phone, email, or walk-ins, escalating as needed.
• Greet guests professionally and manage visitor flow to ensure a welcoming reception.
• Serve as purchasing contact for hospitality, building, and PPE supplies; track inventory.
• Coordinate catering for events and manage setup and breakdown.
• Maintain office storage and common areas, stocking supplies.
• Develop media content with the Office Services team.
• Receive deliveries and manage mail and package distribution.

Skills

Strong communication

Time management

Organizational skills

Customer service mindset

Attention to detail

Problem solving

Tools

MS Office Suite

Outlook/Calendar tooling

Postage meters

Job description

HGA is seeking a Sr Administrative Services Coordinator in Alexandria, VA to be the central hub for employees, visitors, and vendors. You will manage daily operations, support the Administrative Services Manager, and ensure a welcoming, efficient workplace.

The role emphasizes strong communication, organizational skills, and a service-oriented mindset, with responsibilities spanning office operations, purchasing, events, and administrative support across the organization.