Senior Office Manager: Customer Experience Leader

johnsonbrothers; San Antonio (TX); Presencial; USD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

Life Insurance

HSA/FSAs

401(k) match

Short-term Disability

Long-term Disability

Paid Time Off

Parental Leave

Descripción de la vacante

Johnson Brothers in San Antonio, TX is seeking an experienced Senior Office Manager to lead the Office team and ensure every interaction reflects our commitment to quality, accuracy, and care. You will supervise staff, mentor and develop talent, manage administrative costs, and partner with Commercial and Operational leadership to improve efficiency and customer experience.

You will oversee accounts receivable and customer service functions, track key metrics, and support internal partners

Formación

• 5+ years of experience in office management and team leadership.
• Strong ability to coach, develop, and motivate a team in a fast-paced environment.
• Excellent communication, problem-solving, and relationship-building skills.

Responsabilidades

• Supervise, lead, and mentor staff, ensuring high levels of customer service and teamwork.
• Work with Commercial and Operational leadership to ensure administrative practices are followed.
• Oversee administrative costs and budgetary guidelines for supplies, overtime, and events.

Conocimientos

Office management

Team leadership

Customer service

Communication

Problem-solving

Relationship building

Organization

Descripción del empleo

Johnson Brothers in San Antonio, TX is seeking an experienced Senior Office Manager to lead the Office team and ensure every interaction reflects our commitment to quality, accuracy, and care. You will supervise staff, mentor and develop talent, manage administrative costs, and partner with Commercial and Operational leadership to improve efficiency and customer experience.

You will oversee accounts receivable and customer service functions, track key metrics, and support internal partners