Senior Office Manager

Ridge Valley Exteriors, Inc.; Marco Island (FL); On-site; USD 70,000 - 80,000; Full time

Job summary

Ridge Valley Exteriors, Inc. on Marco Island, FL is seeking a Senior Office Manager to lead day-to-day office operations and partner with senior leadership to ensure smooth workflows across departments.

This on-site role requires coordinating customer service, production administration, and financial administration, while improving processes and maintaining key records. The Senior Office Manager will oversee billing deadlines, financial documentation, and reporting, in collaboration with the

Qualifications

• Experience leading an office, business operations, or multiple administrative functions.
• Confidence making decisions, setting priorities, and addressing issues directly.
• Strong organization and communication skills, with the ability to manage competing deadlines.
• A track record of improving processes and following through on results.
• The ability to work independently and serve as a trusted partner to senior leadership.

Responsibilities

• Lead daily office operations and keep work moving when senior leadership is supporting other markets.
• Coordinate priorities and communication across customer service, production administration, and financial administration.
• Set clear expectations, follow up on deadlines, and help team members stay accountable for their work.
• Oversee office workflows, records, incoming mail, check processing, and other administrative functions.
• Provide oversight of billing deadlines, financial documentation, and reporting in partnership with the team member responsible for bookkeeping.
• Ensure insurance records and subcontractor compliance documents are accurate and up to date.
• Identify gaps in processes, resolve day-to-day issues, and put practical improvements in place.

Job description

Senior Office Manager

Marco Island, FL | Full-Time | On-Site, Monday-Friday | $70-80K Base + Bonus

About the Company

Ridge Valley Exteriors is a national roofing contractor based in Florida with more than 17 years of experience. Our teams work together to deliver quality projects and dependable customer service, and strong office operations are essential to making that happen. We’re looking for an experienced leader to help our Southwest Florida office run smoothly as the business continues to grow.

The Senior Office Manager will lead day-to-day office operations and keep people, processes, and priorities moving across departments. This person will work closely with senior leadership, take ownership of office workflows, and help the team stay organized and accountable.

What You’ll Do

• Lead daily office operations and keep work moving when senior leadership is supporting other markets.
• Coordinate priorities and communication across customer service, production administration, and financial administration.
• Set clear expectations, follow up on deadlines, and help team members stay accountable for their work.
• Oversee office workflows, records, incoming mail, check processing, and other administrative functions.
• Provide oversight of billing deadlines, financial documentation, and reporting in partnership with the team member responsible for bookkeeping.
• Ensure insurance records and subcontractor compliance documents are accurate and up to date.
• Identify gaps in processes, resolve day-to-day issues, and put practical improvements in place.

What We’re Looking For

• Experience leading an office, business operations, or multiple administrative functions.
• Confidence making decisions, setting priorities, and addressing issues directly.
• Strong organization and communication skills, with the ability to manage competing deadlines.
• A track record of improving processes and following through on results.
• The ability to work independently and serve as a trusted partner to senior leadership.

Experience in roofing, construction, restoration, or home services is preferred. Familiarity with production scheduling, customer service workflows, financial administration, or subcontractor compliance is also helpful.

If you’re an experienced operations leader who enjoys bringing structure to a busy office and helping a growing business run smoothly, we’d like to hear from you.