Senior Office & Front Desk Operations Manager

Great Lakes Management; Hopkins (MN); On-site; USD 50,000 - 75,000; Full time

Job summary

Great Lakes Management is seeking an Office Manager to organize and coordinate office operations, supervise clerical staff, and ensure efficiency for the facility. You will manage front desk activities, delegate duties, schedule coverage, and lead hiring and training processes to support smooth daily operations.

The role requires a High School Diploma or GED with at least 4 years of supervisory office experience, proficiency in Microsoft Office and Excel, and strong communication and

Qualifications

• High School Diploma/GED and at least 4 years of office experience with supervisory duties.
• Proficient in Microsoft Office and Excel.
• Strong verbal and listening communication skills.
• Detail-oriented with high accuracy.
• Ability to supervise staff and manage schedules.
• Read, write, spell and understand English.

Responsibilities

• Supervise front desk activities and clerical functions.
• Delegate tasks across staff and shifts; ensure even workload.
• Schedule staff coverage for the front office.
• Oversee hiring, training, performance reviews and discipline.
• Design and implement office policies and procedures.
• Communicate policies to staff.
• Coordinate building communication for staff, residents, and visitors.
• Respond to emergencies and supervise security procedures.

Skills

Verbal communication

Interpersonal skills

Attention to detail

Multitasking

Reading & writing English

Education

High School Diploma/GED

Tools

Microsoft Office

Excel

Job description

Great Lakes Management is seeking an Office Manager to organize and coordinate office operations, supervise clerical staff, and ensure efficiency for the facility. You will manage front desk activities, delegate duties, schedule coverage, and lead hiring and training processes to support smooth daily operations.

The role requires a High School Diploma or GED with at least 4 years of supervisory office experience, proficiency in Microsoft Office and Excel, and strong communication and