Senior Observability Solutions Architect — Remote (NL)
Grafana
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Benefits offered by this job
Job summary
Grafana Labs is seeking a Senior Solutions Architect (Professional Services) to join our Customer Experience team in a fully remote, globally distributed environment. You will act as a trusted technical partner, guiding onboarding, implementation, and expansion with white-glove consulting and best practices.
You’ll operate at the intersection of code and customer needs, tackling Kubernetes, Prometheus queries, and Grafana product deployments while delivering training and tailored engagements to
Qualifications
- 5+ years of experience on deployment teams using project management techniques.
- Direct experience with observability tooling and its practical application.
- Best practices for deploying and using an observability stack (visualization, alerting, metrics, logs, traces).
Responsibilities
- Interface with customers including executives, PMs, and IT staff.
- Translate business needs into technical requirements and solution designs.
- Design data visualization, workflow recommendations, migrations, and enterprise-scale architecture.
- Lead workshops, document requirements, and design appropriate solutions.
- Accelerate delivery and ensure adherence to standards and best practices.
- Stay up-to-date on Grafana Labs, observability trends, and related technologies.
- Collaborate with Sales, Product Management, Engineering, Support, and Professional Services to drive improvements.
- Help customers succeed and engage with leading-edge technologies.
Skills
Tools
Job description
Grafana Labs is seeking a Senior Solutions Architect (Professional Services) to join our Customer Experience team in a fully remote, globally distributed environment. You will act as a trusted technical partner, guiding onboarding, implementation, and expansion with white-glove consulting and best practices.
You’ll operate at the intersection of code and customer needs, tackling Kubernetes, Prometheus queries, and Grafana product deployments while delivering training and tailored engagements to
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