Senior Observability Solutions Architect - Pre-Sales

Thinkahead; Irvine (CA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k)

Paid time off

Paid parental and caregiver leave

Job summary

Thinkahead is seeking a Sr. Observability Solutions Engineer (SSE) to leverage observability technologies like Datadog and Dynatrace. The SSE plays a vital role in designing complex solutions and integrating them across vendors for our clients.

Responsibilities include supporting the sales team, developing relationships with stakeholders, and mentoring entry-level members. Competitive USA employment benefits such as medical coverage and a 401(k) plan are offered.

Qualifications

• Possess strong product/technology/industry knowledge.
• Ability to design solutions based on customer needs.
• Expertise as a consultant for clients, advising on technical solutions.

Responsibilities

• Participate actively in service delivery teams.
• Design and architect technical solutions for clients.
• Support sales teams with technical solutions.

Skills

Product/technology/industry knowledge

Expertise in observability technologies (Datadog, Dynatrace, Chronosphere)

Excellent written and verbal communication skills

Experience with automation and advanced configuration management tools

Technical aptitude

Tools

Visio

PowerPoint

Splunk (Enterprise and Cloud)

Job description

Thinkahead is seeking a Sr. Observability Solutions Engineer (SSE) to leverage observability technologies like Datadog and Dynatrace. The SSE plays a vital role in designing complex solutions and integrating them across vendors for our clients.

Responsibilities include supporting the sales team, developing relationships with stakeholders, and mentoring entry-level members. Competitive USA employment benefits such as medical coverage and a 401(k) plan are offered.