Senior Observability Platform Engineer — Scale & Impact

CVS Health; Town of Texas (WI); Hybrid; USD 83,000 - 222,000; Full time

Job summary

CVS Health Enterprise Technology is seeking a Senior Observability Platform Engineer to design, build, and operate large-scale observability services (Go, Python, Java) across multi-cloud environments. You will lead OpenTelemetry adoption, set SLIs/SLOs, and partner with SRE, Cloud, and Infra teams to drive reliability and cost efficiency at Fortune-6 scale.

You will mentor engineers, contribute to platform strategy, and deliver self-service observability capabilities with strong emphasis on

Qualifications

• 5+ years of experience in software engineering.
• 3+ years with observability practices (SLIs/SLOs/SLAs, alerting, incident management).
• 3+ years building production-grade backend services in Go and/or Java.
• 3+ years implementing and operating OpenTelemetry including OTLP and instrumentation patterns.
• 3+ years with cloud-native platforms (Docker, Kubernetes, Argo CD).
• 3+ years with public cloud platforms (AWS, GCP, or Azure).
• 2+ years designing and scaling distributed data pipelines.
• 2+ years with IaC tools such as Terraform or CloudFormation.

Responsibilities

• Develop custom software to drive the observability platform using Java Spring Boot, Python, Go.
• Design, build, and operate core observability platform services using Go, Python, Java (Spring Boot).
• Support and lead enterprise-wide adoption of OpenTelemetry, including client libraries, semantic conventions, instrumentation patterns, and Collector/agent strategy
• Design, architect and scale high‑throughput, fault‑tolerant telemetry pipelines (logs, metrics, traces) with a focus on performance, reliability, and cost efficiency
• Develop self‑service observability capabilities that simplify onboarding, troubleshooting, and adoption for application teams
• Implement end‑to‑end monitoring of the observability platform itself, defining SLOs, health checks, and alerting
• Collaborate with SRE, Platform, and Cloud teams to establish reliability standards, error budgets, and incident response practices
• Participate in on‑call rotations and lead incident mitigation, root‑cause analysis, and post‑incident reviews
• Automate operational workflows and eliminate manual toil through tooling, CI/CD enhancements, and platform automation
• Ensure secure telemetry pipelines through mTLS, secrets management, and zero‑trust design patterns
• Produce and maintain high‑quality technical documentation, standards, and best practices
• Engage with internal engineering teams to gather requirements, influence roadmap prioritization, and deliver platform improvements
• Provide technical leadership through mentorship, design reviews, architectural guidance, and cross‑team collaboration with principal engineers and engineering leadership

Skills

Observability expertise

Backend development

Go

Java

Python

OpenTelemetry

Cloud-native platforms

Kubernetes

SRE collaboration

CI/CD

Security-minded

Education

Bachelor's degree or equivalent

Tools

Docker

Argo CD

Terraform

CloudFormation

Prometheus

Grafana

PostgreSQL

MySQL

Job description

CVS Health Enterprise Technology is seeking a Senior Observability Platform Engineer to design, build, and operate large-scale observability services (Go, Python, Java) across multi-cloud environments. You will lead OpenTelemetry adoption, set SLIs/SLOs, and partner with SRE, Cloud, and Infra teams to drive reliability and cost efficiency at Fortune-6 scale.

You will mentor engineers, contribute to platform strategy, and deliver self-service observability capabilities with strong emphasis on