Senior Observability Platform Engineer

Staples, Inc.

Framingham (MA)

On-site

USD 120,000 - 160,000

Full time

10 days ago

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Benefits offered by this job

Inclusive culture

22 days PTO + holidays

Discounts & benefits

Job summary

Staples, Inc. is seeking a Senior Software Engineer I to join the Observability Platform team in Framingham, MA.

You will administer and improve enterprise monitoring, application performance monitoring, and telemetry solutions to ensure reliable, scalable, and performant customer-facing digital experiences. You will lead technical onboarding, design monitoring policies, dashboards, and diagnostics, and collaborate with cross-functional teams to strengthen observability across cloud

Qualifications

Bachelor's degree required.
7+ years in software/ platform engineering or related field.
3+ years administering or engineering enterprise observability platforms.
3+ years configuring monitoring, alerting, dashboards, telemetry collection, or diagnostics.
2+ years scripting/automation tools (Python, PowerShell, Bash, Terraform, Ansible, Jenkins).
Experience integrating observability with ITSM/CMDB/CI/CD tooling.
Experience with major cloud providers (Azure/AWS/GCP).
Knowledge of licensing, cost management, and vendor contracts.

Responsibilities

Administer, maintain, and enhance enterprise monitoring and telemetry platforms.
Lead onboarding of apps, services, and cloud resources into observability ecosystem.
Design monitoring policies, dashboards, alerts, and health reporting for distributed apps.
Develop automation and IaC to improve deployment consistency and coverage.
Integrate observability with ITSM, CMDB, incident management, and CI/CD tools.
Diagnose and resolve complex platform, performance, and integration issues.