Senior NORAM Enterprise Account Manager

Checkout.com; San Francisco (CA); Hybrid; USD 211.000 - 249.000; Vollzeit

Benefits dieser Stelle

Hybrid work model

Career development

Zusammenfassung

Checkout.com in the NORAM region is seeking a Manager, Account Management to lead strategic relationships with enterprise merchants in North America. You will own the account strategy, build executive-level relationships, identify growth opportunities, and coordinate cross-functional teams to deliver exceptional merchant value.

You’ll be a commercially minded leader who can balance strategic oversight with hands-on execution, translating merchant needs into product and process improvements while

Qualifikationen

• 6+ years in B2B Account Management or related commercial role, preferably in payments or fintech.
• Experience managing complex enterprise accounts and senior stakeholders.
• Strong commercial judgment with growth opportunities and negotiations.
• Strategic, analytical, data-driven account planning and decision-making.
• Excellent project management and cross-functional coordination.
• Clear, persuasive communication with internal and external stakeholders.
• Customer-first mindset balancing merchant outcomes with performance.
• Ability to learn complex products and apply AI insights to improve performance.

Aufgaben

• Own and execute account development plans for NORAM enterprise merchants.
• Build high-touch, consultative relationships with merchant stakeholders from operators to executives.
• Lead post-integration lifecycle as primary commercial and relationship lead.
• Translate merchant needs into internal priorities influencing roadmaps and service improvements.
• Coordinate Sales, Finance, Legal, Product and other teams to deliver value.
• Manage cross-border expansion, new payment methods, and optimization programs.
• Use data and insights to diagnose performance and make recommendations.
• Provide regular account updates and risk visibility to NORAM leadership.

Kenntnisse

Account management

Relationship management

Strategic partnerships

Customer success

Negotiation

Data analytics

Project management

Payments knowledge

Communication

Executive stakeholder management

Jobbeschreibung

Checkout.com in the NORAM region is seeking a Manager, Account Management to lead strategic relationships with enterprise merchants in North America. You will own the account strategy, build executive-level relationships, identify growth opportunities, and coordinate cross-functional teams to deliver exceptional merchant value.

You’ll be a commercially minded leader who can balance strategic oversight with hands-on execution, translating merchant needs into product and process improvements while