Senior NOC & IT Systems Engineer

R CUBE CREATIVE CONSULTING INC; United States; Hybrid; USD 81,000 - 131,000; Full time

Job summary

Join a forward-thinking company where you will design and maintain robust network operating systems in a hybrid cloud environment. This role offers the chance to oversee IT projects, mentor junior engineers, and deliver exceptional support to enterprise-level users. Collaborate with senior IT professionals and engage in diverse projects that enhance your career growth. With a hybrid work model and opportunities for continuous learning, this position is perfect for those passionate about technology and eager to make an impact in a fast-paced, team-oriented setting.

Benefits

Hybrid work model

24/7 on-call rotational schedule

Mentorship opportunities

Access to advanced technologies

Qualifications

• 7+ years managing corporate networks with major vendors.
• 5+ years in Microsoft Azure/365/Windows administration.
• Strong consultative and analytical abilities.

Responsibilities

• Manage virtual server environment and Microsoft Azure ecosystems.
• Provide technical assessments and user training.
• Handle system builds and cloud migrations.

Skills

Networking

Microsoft Azure

Active Directory

Windows Server

Cloud Concepts

Scripting/Automation

Consultative Skills

Communication Skills

Education

Bachelor’s degree in Computer Science

Equivalent experience and certifications

Tools

Cisco

Meraki

Palo Alto

Okta

Python

PowerShell

Job description

4 days ago Be among the first 25 applicants

**** Ability to travel to clients as needed, prefer to have this resource in MA or NH ****

Are you passionate about designing, implementing, and maintaining robust network operating systems in a hybrid cloud environment? Do you thrive on delivering exceptional IT support for enterprise-level users and managed services clients? In this role, you will:

• Oversee in-house IT projects, collaborating with NOC, SOC, Database, and Helpdesk teams.
• Serve as a Level 3 Engineer for client-facing service desk operations.
• Mentor junior systems engineers across U.S. and offshore locations, providing 24/7/365 support for Microsoft Azure, Microsoft 365, and on-premises infrastructure.
• Innovate and standardize desktop and application delivery solutions to elevate enterprise user experiences.

This is your opportunity to work with the latest technologies, partner with senior IT experts, and accelerate your career in a fast-paced, team-oriented environment.

Key Responsibilities

Network & Systems Administration

• Manage and monitor the virtual server environment, disaster recovery, and Microsoft Azure/AD/365 ecosystems.
• Perform daily network/server/desktop administration tasks, including Active Directory (DNS/DHCP/Group Policy), user account management, and software patching.
• Maintain corporate switches, firewalls, VPNs, routers, and wireless networking components.
• Administer Windows-based servers (2008 R2–2025), ensuring data security, virus/malware protection, and compliance.

Project & Technical Support

• Handle system builds (desktops, laptops, servers), application installations, patch management, and cloud migrations.
• Provide technical assessments, process documentation, and user training on desktop/network software and mobile devices.
• Manage system backups, data restores, and software licensing compliance.
• Plan and deploy end-user computing solutions to boost productivity.
• Deliver high-quality support for Managed Services clients, fostering effective communication and ensuring top-tier service.
• Collaborate with customers, the Project Management Office (PMO), and offshore team leads to track SLAs, processes, and reporting.
• Travel up to 20% (local and out-of-state) for onsite collaboration, ensuring strong client relationships.

Required Skills & Experience

• Education
• Bachelor’s degree in Computer Science, Information Technology, or related field (preferred). Equivalent experience and certifications will be considered.
• Technical Expertise
• Networking: 7+ years managing corporate networks (firewalls, switches, routers, S2S tunnels) with at least one major vendor (Cisco, Meraki, Palo Alto, Aruba, SonicWall, Fortigate).
• Microsoft Environments: 5+ years in Microsoft Azure/365/Windows administration (Active Directory, DNS/DHCP), ideally in a lead role.
• Identity & Security: Familiarity with SSO/Identity Management (Okta preferred), EDR, SIEM, and Vulnerability Management tools.
• Systems & Platforms: Proficiency in Windows Desktop (10/11), Windows Server (2008 R2–2025), Microsoft Office/365/Intune, and scripting/automation (Python, PowerShell, Shell).
• Wireless & Cloud: Experience with wireless networking components (Cisco, Meraki, Palo Alto, Fortinet, SonicWall, Aruba) and knowledge of cloud concepts (e.g., Azure Fabric).
• Leadership & Soft Skills
• Strong consultative and analytical abilities; excels in customer-facing and vendor-facing scenarios.
• Excellent written and verbal communication; able to lead and mentor teams across different time zones.
• Passion for continuous learning, problem-solving, and driving results in fast-paced settings.
• Self-motivated, detail-oriented, and skilled at balancing multiple priorities.
• Additional Knowledge
• Competence in managing Microsoft Active Directory Domains and MacOS.
• Ability to develop technical documentation, user self-help materials, and procedural guides.

Additional Information

• Hybrid work model with WFH flexibility.
• Participate in a 24/7 on-call rotational schedule to ensure uninterrupted client support.
• Occasional travel (up to 20%) to client sites, both locally and out-of-state.
• Collaborate with senior IT professionals on advanced technologies (cloud, cybersecurity, remote management).
• Engage in diverse IT projects, gaining exposure to strategic planning, process improvements, and new tech stacks.
• Receive ongoing mentorship and opportunities to expand your technical and leadership skills.
• Location:
• Greater Boston area preferred; other U.S. locations will be considered.
• Available only for U.S. Citizens or Green Card holders.
• Role Type:

Why Join This Team?

• Leadership & Impact: Lead a highly skilled team and influence critical decisions in a thriving, fast-paced environment.
• Cutting-Edge Technologies: Work extensively with Azure, Cisco, Okta, and other advanced tools to solve complex challenges.
• Collaboration & Innovation: Partner with diverse stakeholders, share knowledge, and shape robust IT solutions for clients.
• Career Growth: Access mentorship, hands-on projects, and resources to stay at the forefront of industry trends.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Technology, Information and Media

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