Senior New Equipment Field Ops Leader – Southwest CA

Otis Worldwide Corporation; Anaheim (CA); Sur place; USD 165 000 - 195 000; Plein temps

Avantages offerts par ce poste

401(k) plan with company match

Comprehensive medical coverage

Three weeks paid vacation

Paid sick leave

Life insurance

Disability coverage

Tuition reimbursement

Peer recognition programs

Résumé du poste

Otis Worldwide Corporation is seeking a New Equipment Field Operations Manager to direct and support New Equipment Field Operations in the Southwest. You will lead the team to drive performance, ensure safety compliance, and coordinate kick-off meetings and required hours with strong technical direction for large bids.

The role emphasizes leadership of field staff, training, and collaboration with constructors and customers to deliver high-quality installations.

Qualifications

• Requires high school diploma or equivalent; bachelor’s degree preferred.
• Experience working with field level associates is required.
• Proven leadership experience is required.
• Ability to work in a highly team-oriented and dynamic environment.
• Strong written and verbal communication to manage internal and external relationships.

Responsabilités

• Drive performance to estimate in branch offices.
• Ensure adherence to Sales Installation Process (SIP).
• Ensure branches comply with CPM17 and GS110 policies.
• Drive NE QOP callback rate.
• Provide ongoing training, development, and leadership to the new equipment operations team.
• Provide technical direction to field operations staff and participate in large bids.
• Responsible for the quality of all new installations in designated territory.
• Investigate and resolve critical customer issues with Otis and non-Otis products.
• Report and present recommendations for product designs and performance requirements.

Connaissances

Leadership

Field operations coordination

Communication

Time management

Team player

Self-motivated

Formation

High school diploma or equivalent

Bachelor’s degree preferred

Outils

Microsoft Office

Description du poste

Otis Worldwide Corporation is seeking a New Equipment Field Operations Manager to direct and support New Equipment Field Operations in the Southwest. You will lead the team to drive performance, ensure safety compliance, and coordinate kick-off meetings and required hours with strong technical direction for large bids.

The role emphasizes leadership of field staff, training, and collaboration with constructors and customers to deliver high-quality installations.