Senior Networking Engineer – ISP Services (Remote)

Hewlett Packard Enterprise; California; Remote; USD 136,000 - 275,000; Full time

Job summary

Hewlett Packard Enterprise is seeking a highly motivated Senior Network Engineer for our Service Delivery team in a remote role in the United States. The engineer will support MX and Routing Director platforms in a large-scale ISP environment, collaborating with resident engineers and customers to plan deployments, develop implementations, and test solutions.

You’ll serve as the primary contact for operational issues and coordinate JTAC resolutions.

Qualifications

• Engineering design, operations experience in large-scale ISP networks.
• Mastery of WAN topologies and transport methods.
• Self-motivated with ability to identify improvements.
• Strong interpersonal communication and presentation skills.
• Ability to prioritize work to meet customer and account goals.
• Ability to troubleshoot hardware and network issues with JTAC collaboration.
• Ability to document case status and perform root-cause analysis.
• Experience with formal and informal technology briefings.

Responsibilities

• Develop deep product knowledge and be the customer’s primary contact for operational issues.
• Engage JTAC resolutions, open cases, provide data, perform advanced troubleshooting, document findings.

Skills

Engineering design & ops

WAN transport topologies

Self-motivated

Interpersonal communication

Prioritization

Troubleshooting networks

Case status updates & root cause

Tech briefings & training

Issue resolution under pressure

Education

Bachelor's in technical/engineering

Security clearance TS/SCI w/ CI Poly

Tools

Juniper MX

Routing Director

XML API/NETCONF/REST/gRPC

Python: PyEZ/ncclient

Ansible: Playbooks/Jinja2

Job description

Hewlett Packard Enterprise is seeking a highly motivated Senior Network Engineer for our Service Delivery team in a remote role in the United States. The engineer will support MX and Routing Director platforms in a large-scale ISP environment, collaborating with resident engineers and customers to plan deployments, develop implementations, and test solutions.

You’ll serve as the primary contact for operational issues and coordinate JTAC resolutions.