Senior Network Technician: LAN/WAN & Wireless Expert

Covenant Health; Knoxville (TN); On-site; USD 85,000 - 105,000; Full time

Job summary

Covenant Health is seeking a Senior Network Technician to diagnose and resolve complex issues affecting network performance across multiple campuses in the Knoxville area. You will lead less experienced staff and provide high-quality support to internal and external customers via phone, email, and in person.

Responsibilities include hands-on configuration, installation, and troubleshooting of LAN/WAN, including VLANs and routing.

Qualifications

• Bachelor’s degree or five years of related work experience.
• Five years of experience troubleshooting multi-campus data networks (wired and wireless).
• Extensive knowledge of VLANs, routing, and non-vendor specific protocols.
• CCNA, CompTIA Network+ and/or CompTIA A+ certifications preferred.

Responsibilities

• Diagnose and troubleshoot complex network issues across multiple campuses.
• Provide guidance and leadership to less experienced staff.
• Document network configurations and actions using Visio, Word and Excel.
• Collaborate with IT groups and project managers to plan and implement network changes.
• Travel to facilities as needed to support network operations.

Skills

VLANs

Routing

LAN/WAN Troubleshooting

Education

Bachelor’s degree or 5 years experience

Tools

Visio

Word

Excel

Job description

Covenant Health is seeking a Senior Network Technician to diagnose and resolve complex issues affecting network performance across multiple campuses in the Knoxville area. You will lead less experienced staff and provide high-quality support to internal and external customers via phone, email, and in person.

Responsibilities include hands-on configuration, installation, and troubleshooting of LAN/WAN, including VLANs and routing.