Senior Network Technician — Cisco & Data Center Ops

JW Affinity IT; Colorado Springs (CO); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

401k with company match

Life Insurance Plan

Paid Time Off (PTO)

Short/Long-Term Disability

Internet & Phone Allowance

Wellness Resources (EAP)

Pet Insurance

Work-Life Balance

Flexible Hours

Full-Time Permanent Positions

Job summary

JW Affinity IT is seeking a Senior Network Technician to manage and support enterprise network infrastructure in Colorado Springs. The role focuses on hands-on installation, configuration, and troubleshooting of switches, routers, firewalls, and related tools, along with incident response and customer-facing support.

Ideal candidates bring 5+ years of Network Technician experience and CCNA/CCNP certification, with Cisco IOS expertise, VLANs, Spanning Tree, and routing protocols.

Qualifications

• Five years or more of experience as a Network Technician with at least a CCNA or CCNP.
• First responder to ITSM and ServiceNow tickets; customer contact, problem identification and resolution.
• Support during off-hours and weekends for maintenance windows and break/fix.
• Monitor, isolate problems in data communications networks and manage network activity.
• Set up and test systems and hardware prior to field deployment; assess repairability.

Responsibilities

• Install and configure network devices (switches, routers, firewalls) in closets and data centers.
• Perform MAC activities including moves/adds/changes and port activations.
• Respond to ITSM tickets and drive issue resolution with customers and vendors.
• Coordinate with facilities for new builds, cabling, and equipment changes.
• Maintain network drawings and documentation; support after-hours changes.

Skills

Network asset install

Configure switches

Patch circuits

Closet cleanup

Port optimization

Cisco IOS

Layer 2/3 routing

Spanning tree

WAPs/WLCs

Fiber cabling

Troubleshooting

VLANs

EtherChannel

OSPF/EIGRP/BGP

Site builds & cabling

Budgeting & quotes

RMA processes

AutoCAD/Visio

ITSM/ServiceNow

Education

CCNA or CCNP certification

Tools

Cisco IOS in enterprise

Job description

JW Affinity IT is seeking a Senior Network Technician to manage and support enterprise network infrastructure in Colorado Springs. The role focuses on hands-on installation, configuration, and troubleshooting of switches, routers, firewalls, and related tools, along with incident response and customer-facing support.

Ideal candidates bring 5+ years of Network Technician experience and CCNA/CCNP certification, with Cisco IOS expertise, VLANs, Spanning Tree, and routing protocols.