Senior Network & Server Support – Remote

CAI; Madison (WI); Remoto; USD 90.000 - 130.000; Tempo pieno

Descrizione del lavoro

CAI is seeking an experienced Network Support Analyst to maintain and secure the organization’s server infrastructure in a remote-capable role. You will monitor performance, apply patches, manage backups, and assist users while ensuring a reliable IT environment.

The role requires strong server and virtualization skills with emphasis on Windows and/or Linux systems, DNS/DHCP, and remote collaboration. This full-time position supports flexible work arrangements with a global IT team.

Competenze

• Five+ years of experience in server administration.
• Strong knowledge of server hardware, OS, and infrastructure.
• Hands-on with Windows and/or Linux servers.
• Experience with virtualization tech such as VMware or Hyper‑V.
• Familiarity with DNS, DHCP, TCP/IP.
• Knowledge of patching, monitoring, backups, and recovery.

Mansioni

• Monitor server health, availability, and performance to ensure reliable operations.
• Apply OS patches, security updates, and software upgrades.
• Implement, monitor, and maintain backup and recovery procedures.
• Manage user accounts, permissions, and access controls; authentication systems.
• Provide technical support to IT staff and employees by troubleshooting server issues.
• Monitor resources and identify opportunities to improve server performance and reliability.
• Maintain server configurations, documentation, and operational procedures.

Conoscenze

Server administration

Windows servers

Linux servers

VMware/Hyper‑V

DNS/DHCP/TCP-IP

Backups and recovery

Remote teamwork

Strumenti

VMware

Hyper‑V

Descrizione del lavoro

CAI is seeking an experienced Network Support Analyst to maintain and secure the organization’s server infrastructure in a remote-capable role. You will monitor performance, apply patches, manage backups, and assist users while ensuring a reliable IT environment.

The role requires strong server and virtualization skills with emphasis on Windows and/or Linux systems, DNS/DHCP, and remote collaboration. This full-time position supports flexible work arrangements with a global IT team.