Senior Network Solutions Engineer

WNC Corporation; Dallas (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

WNC Corporation is looking for a Technical Support Specialist in Dallas, Texas. This role involves managing technical inquiries and supporting CPE setup, with a focus on network analysis and fault resolution.

The ideal candidate should have a Bachelor's degree in electrical engineering or Computer Science, and must demonstrate strong technical knowledge, problem-solving abilities, and excellent communication skills. Experience with 5G technologies and Wi-Fi systems is essential.

Qualifications

• Familiar with TCP/IP, DHCP, NAT, VLAN.
• Strong understanding of Wi-Fi Router, Access Point and Mesh Network hardware.
• Experience with AI technologies.

Responsibilities

• Handle initial technical inquiries and manage the trouble ticket lifecycle.
• Support setup and maintenance of CPE devices.
• Communicate technical issues clearly to development teams.

Skills

Communication & Collaboration

Customer Orientation

Learning & Innovation

Problem-Solving

Technical Proficiency

Education

Bachelor’s degree in electrical engineering, Computer Science, or a related field

Tools

Wireshark

Iperf

IxChariot

Job description

WNC Corporation is looking for a Technical Support Specialist in Dallas, Texas. This role involves managing technical inquiries and supporting CPE setup, with a focus on network analysis and fault resolution.

The ideal candidate should have a Bachelor's degree in electrical engineering or Computer Science, and must demonstrate strong technical knowledge, problem-solving abilities, and excellent communication skills. Experience with 5G technologies and Wi-Fi systems is essential.