Senior Network Operations Manager | WAN, Security & NOC

State of Wyoming; Kansas; On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Retirement Plan

Flexible Schedule

Work-Life Balance

Job summary

State of Wyoming, through the Wyoming Department of Enterprise Technology Services, seeks a Network Manager to lead statewide network, telecom, firewall, and connectivity operations. You will direct the Network Operations Center and related functions, ensuring reliable services, security, and customer-focused outcomes.

This role focuses on architecture modernization, staff supervision, and alignment with ETS strategy, reporting on service health and risks while managing budgets and vendor

Qualifications

• Bachelor's Degree in Computer Technology.
• 4–6 years of progressive work experience at Technology Management II level in Computer Technology.
• Alternatively 6–8 years of progressive work experience with knowledge at the Technology Management II level.
• Must submit a Cover Letter and a résumé.

Responsibilities

• Direct statewide network operations and maintain availability, performance, resilience, monitoring, incident response, and support for WAN, LAN, wireless, firewall, NOC, telecom/circuits, and Unified Network services.
• Provide supervision for assigned teams, including hiring, work assignment, performance management, coaching, cross-training, succession planning, and staff development.
• Establish architecture, lifecycle, and technical standards for routing, switching, wireless, segmentation, monitoring, telecom, and core network modernization; maintain roadmaps and plans.
• Manage firewall operations, rule governance, access controls, segmentation, and cybersecurity coordination.
• Oversee telecom services; manage service quality, escalations, migrations, capacity, inventory, renewals, and vendor performance.
• Administer budgets, contracts, licensing, maintenance, assets, procurement, renewals, and ensure responsible stewardship.
• Own network documentation and ITSM practices, including SOPs, runbooks, diagrams, inventories, ServiceNow intake, service catalog, change control, incident reviews, outage comms, and knowledge management.
• Translate ETS strategy into measurable network outcomes; engage agencies, report health and risks, lead improvements, and ensure decisions support customer value and compliance.

Skills

Enterprise Networking

Firewalls

Telecom

Cybersecurity

ITSM

Budgets

Vendor Contracts

Documentation

Strategy

Coaching

Education

Bachelor's Degree in Computer Technology

Job description

State of Wyoming, through the Wyoming Department of Enterprise Technology Services, seeks a Network Manager to lead statewide network, telecom, firewall, and connectivity operations. You will direct the Network Operations Center and related functions, ensuring reliable services, security, and customer-focused outcomes.

This role focuses on architecture modernization, staff supervision, and alignment with ETS strategy, reporting on service health and risks while managing budgets and vendor