Network Manager 2026-02225

State of Wyoming; Kansas; On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Retirement Plan

Flexible Schedule

Work-Life Balance

Job summary

State of Wyoming, through the Wyoming Department of Enterprise Technology Services, seeks a Network Manager to lead statewide network, telecom, firewall, and connectivity operations. You will direct the Network Operations Center and related functions, ensuring reliable services, security, and customer-focused outcomes.

This role focuses on architecture modernization, staff supervision, and alignment with ETS strategy, reporting on service health and risks while managing budgets and vendor

Qualifications

• Bachelor's Degree in Computer Technology.
• 4–6 years of progressive work experience at Technology Management II level in Computer Technology.
• Alternatively 6–8 years of progressive work experience with knowledge at the Technology Management II level.
• Must submit a Cover Letter and a résumé.

Responsibilities

• Direct statewide network operations and maintain availability, performance, resilience, monitoring, incident response, and support for WAN, LAN, wireless, firewall, NOC, telecom/circuits, and Unified Network services.
• Provide supervision for assigned teams, including hiring, work assignment, performance management, coaching, cross-training, succession planning, and staff development.
• Establish architecture, lifecycle, and technical standards for routing, switching, wireless, segmentation, monitoring, telecom, and core network modernization; maintain roadmaps and plans.
• Manage firewall operations, rule governance, access controls, segmentation, and cybersecurity coordination.
• Oversee telecom services; manage service quality, escalations, migrations, capacity, inventory, renewals, and vendor performance.
• Administer budgets, contracts, licensing, maintenance, assets, procurement, renewals, and ensure responsible stewardship.
• Own network documentation and ITSM practices, including SOPs, runbooks, diagrams, inventories, ServiceNow intake, service catalog, change control, incident reviews, outage comms, and knowledge management.
• Translate ETS strategy into measurable network outcomes; engage agencies, report health and risks, lead improvements, and ensure decisions support customer value and compliance.

Skills

Enterprise Networking

Firewalls

Telecom

Cybersecurity

ITSM

Budgets

Vendor Contracts

Documentation

Strategy

Coaching

Education

Bachelor's Degree in Computer Technology

Job description

Posting number: 2026-02225

Department: Wyoming Department of Enterprise Technology Services

Division: Enterprise Technology Services

Job classification: CTEM14 - ENTERPRISE TECHNOLOGY MANAGEMENT III

Posting type: Open

Categories: IT and Computers

Summary

Open Until Filled

GENERAL DESCRIPTION:

The Network Manager leads statewide network, telecom, firewall, and connectivity operations for ETS by translating strategic direction into reliable, secure, documented, customer-focused, and sustainable services. Directs the Network Operations Center, Telecom / Circuits, and Unified Network functions and is accountable for service reliability, architecture, modernization, resources, vendors, staff, and stakeholder communication.

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA, and holidays
• Retirement - Pension and 457B plans that help you build a secure future
• Flexible schedules and work-life balance options
• Meaningful work that makes a difference for Wyoming communities and MUCH MORE!

Human Resource Contact: Jennifer Erickson /307-275-1460 / [e-mail]

ESSENTIAL FUNCTIONS:

The listed functions are illustrative only and are not intended to describe every function that may be performed in the job level.

• Direct statewide network operations and maintain availability, performance, resilience, monitoring, incident response, and supportability for WAN, LAN, wireless, firewall, NOC, telecom/circuits, and Unified Network services.
• Provide complete supervision for assigned teams, including hiring, work assignment, performance management, coaching, cross-training, succession planning, employee development, accountability, and workforce capacity.
• Establish and enforce architecture, engineering, lifecycle, and technical standards for routing, switching, wireless, segmentation, monitoring, telecom, and core network modernization; maintain service roadmaps and implementation plans.
• Manage firewall operations, rule governance, access controls, segmentation, network security standards, vulnerability and risk remediation, and cybersecurity coordination with enterprise security partners.
• Manage telecom, circuits, carriers, voice, mobile, and related services; oversee service quality, escalations, migrations, capacity, inventory, renewals, and carrier performance.
• Administer assigned budgets, contracts, licensing, maintenance, assets, procurement, renewals, and vendor performance; track expenditures and multi-year commitments and ensure responsible stewardship.
• Own network documentation and ITSM practices, including SOPs, runbooks, diagrams, inventories, ServiceNow intake, service catalog, change control, incident reviews, outage communication, and knowledge management.
• Translate ETS strategy into measurable network outcomes; engage agencies and partners, report service health and risks, lead improvement initiatives, and ensure decisions support customer value, compliance, and operational maturity.

Examples of duties

PREFERENCES:

• Preference may be given to those who demonstrate experience in leadership, workforce development, employee coaching, and performance management.
• Preference may be given to those who demonstrate experience in the planning, design, modernization, and lifecycle management of enterprise network and telecommunications infrastructure.
• Preference may be given to those who demonstrate experience managing network operations, including routing, switching, wireless, firewalls, segmentation, WAN connectivity, and service reliability.
• Preference may be given to those who demonstrate experience managing technology budgets, contracts, vendors, telecommunications carriers, licensing, and service-level agreements.
• Preference may be given to those who demonstrate experience developing operational standards, policies, procedures, network diagrams, disaster-recovery documentation, and technical staff cross-training programs.

KNOWLEDGE:

• Expertise in enterprise networking, firewalls, telecom, monitoring, cybersecurity, ITSM, lifecycle, budgets, contracts, vendors, documentation, strategy, risk, troubleshooting, communication, coaching, performance management, and outage leadership.

MINIMUM QUALIFICATIONS:

Education:

Bachelor's Degree (typically in Computer Technology)

Experience:

4-6 years of progressive work experience (typically in Computer Technology) with acquired knowledge at the level of a Technology Management II

OR

Education & Experience Substitution:

6-8 years of progressive work experience, typically in Computer Technology) with acquired knowledge at the level of a Technology Management II

Certificates, Licenses, Registrations:

None

Qualifications

PHYSICAL WORKING CONDITIONS:

Typical Office Setting

NOTES:

• FLSA: Exempt
• This is an At-Will position
• MUST submit a Cover Letter
• MUST submit a resume

Supplemental information

URL: http://agency.governmentjobs.com/wyoming/default.cfm

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.

Human Resource Contact: Jennifer Erickson /307-275-1460 / [e-mail]