Senior Network Escalation Engineer - TS/SCI clearance

Australia-Employment; Herndon (VA); On-site; USD 140,000 - 200,000; Full time

Benefits offered by this job

Competitive pay

Bonuses

401k with match

Generous PTO

Work-life balance

Job summary

Australia-Employment seeks a Senior Network Escalation Engineer to support mission-critical Federal and Intelligence Community environments, focusing on advanced switching platforms and leading complex escalations.

The role requires TS/SCI clearance, 8+ years of enterprise networking experience, including 3+ years in a senior escalation or Tier 3 support role, with Juniper EX/QFX expertise. On-site in Herndon, VA, permanent position.

Qualifications

• Active TS/SCI clearance required.
• 8+ years of enterprise networking experience.
• 3+ years of switching experience.
• 3+ years in a senior escalation, TAC, or Tier 3 support role.
• Expertise with Juniper EX and QFX platforms.
• Experience supporting mission-critical federal, DoD, or intelligence environments.

Responsibilities

• Lead complex technical escalations and Severity 1 incidents.
• Perform root cause analysis and troubleshooting.
• Partner with engineering to resolve defects and develop long-term solutions.
• Support mission-critical Federal and IC environments using enterprise networking technologies.

Skills

Active TS/SCI clearance

Enterprise networking experience

Switching experience

Senior escalation / TAC / Tier 3

Juniper EX & QFX

Education

BS in a related field

Job description

Senior Network Escalation Engineer - TS/SCI clearance

$140000 - $200000 per year | Herndon, VA | On-site | Permanent

TS/SCI Clearance Required! Senior Netwok Escalation Engineer opportunity with leading global technology solutions provider!

A bit about us:

We are a leading global tech company on the cutting edge of cloud and data solutions. With a strong emphasis on innovation, inclusivity, and work-life balance, we foster a dynamic environment for career growth.

With a global customer base including all sectors, from Fortune 500 to up-and-coming startups, we over diverse product lines including, but not limited to, Cloud Services, Artificial Intelligence, Storage, Networking, Supercomputing, and Digital Transformation offerings.

This role requires a TS/SCI clearance

100% Onsite role

Why join us?

• Competitive Pay DOE + Bonus
• Comprehensive Benefits Package that is top-of-market
• 401k with a match
• Generous PTO
• Top-notch work/life balance, career growth, and exceptionally high employee satisfaction
• More!

Job Details

As a senior technical escalation engineer, you will be responsible for supporting mission-critical Federal and Intelligence Community environments using enterprise and data center networking technologies, with a focus on advanced switching platforms. The role leads complex technical escalations and Severity 1 incidents, performs root cause analysis and troubleshooting, and partners with engineering teams to resolve defects and develop long-term solutions.

MUST HAVE:

• BS in a related field
• Active TS/SCI clearance
• 8+ years of enterprise networking experience
• 3+ years of switching experience
• 3+ years in a senior-level escalation, TAC, or Tier 3 Support role
• Expertise with Juniper EX and QFX platforms
• Experience supporting mission-critical federal, DoD, or intelligence agency environments

NICE TO HAVE:

• EVPN/VXLAN trouble shooting
• data center fabrics
• JNCIP, JNCIE, CCNP, CCNA, CCIE, or other certifications