Senior Network Analyst - DoD-Cleared, SD-WAN & RCA Lead (Hybrid)

NexGen Data Systems; Suffolk (VA); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Disability plans

401(k) match

Training & development

Paid holidays & PTO

Job summary

NexGen Data Systems is seeking a Mid-Level Network Analyst to ensure the stability, integrity, and efficient operation of the enterprise network in a hybrid role. This role provides advanced Tier 2 support for complex incidents and participates in Tier 3 activities with senior engineers on design and automation initiatives.

The analyst leads troubleshooting, performs root cause analysis, and serves as the primary escalation point for junior staff while collaborating on SD-WAN, routing, and

Qualifications

• Active Department of Defense Top Secret clearance required.
• 5+ years designing, implementing, and operating complex WAN/LAN environments with advanced routing (BGP, OSPF) and switching.
• At least 3 years direct, in-depth SD-WAN architecture, deployment, and management.
• Experience leading troubleshooting with telecom providers for transport circuits (MPLS, Carrier Ethernet, 5G/LTE).
• Strong RCA and long-term solution development for recurring network problems.
• Experience with network automation concepts and scripting is strongly desired.
• CCNP or equivalent advanced certification preferred.
• Advanced SD-WAN certifications (e.g., Cisco Specialist - Enterprise SD-WAN Implementation).
• CompTIA Network+ / Security+.

Responsibilities

• Serve as the senior technical lead for Tier 2 operations, handling the most complex incidents and providing guidance to junior analysts for issues related to transport and SD-WAN services
• Lead and conduct comprehensive root cause analysis (RCA) for major network incidents and recurring problems, delivering detailed findings and actionable recommendations to government leadership
• Collaborate with the Tier 3 engineering team on network design, optimization, and capacity planning efforts by providing operational insights and performance data
• Develop, test, and deploy advanced SD-WAN policies for application traffic steering, quality of service (QoS), and security in collaboration with network architects
• Author and maintain standard operating procedures (SOPs), technical diagrams, and knowledge base articles for complex network configurations and troubleshooting techniques
• Assist in the evaluation, testing, and integration of new network technologies, software versions, and hardware platforms before enterprise-wide deployment
• Develop and maintain scripts and automation tools to streamline routine network monitoring, reporting, and configuration tasks
• Function as the primary technical escalation point for all network operational matters before engaging vendor support or Tier 3 architects

Skills

Top Secret clearance

WAN/LAN design

SD-WAN architecture

Root cause analysis

Network automation scripting

CCNP or equivalent

SD-WAN certifications

CompTIA Network+/Security+

MPLS/Carrier Ethernet/5G/LTE

Job description

NexGen Data Systems is seeking a Mid-Level Network Analyst to ensure the stability, integrity, and efficient operation of the enterprise network in a hybrid role. This role provides advanced Tier 2 support for complex incidents and participates in Tier 3 activities with senior engineers on design and automation initiatives.

The analyst leads troubleshooting, performs root cause analysis, and serves as the primary escalation point for junior staff while collaborating on SD-WAN, routing, and