Senior National Support Engineer - Technical Leadership

FUJIFILM Healthcare Americas Corporation; United States; In loco; USD 110.000 - 146.000; Tempo pieno

Descrizione del lavoro

FUJIFILM Healthcare Americas Corporation in Lexington, MA, seeks a Distinguished National Support Engineer to provide top-tier leadership across storage, PACS, VNA, Mobility, 3D Systems, Syncomm and Clinical Information Systems. You will drive technical direction, mentor teams, and coordinate with TAC and Development for rapid resolutions.

Role requires 12+ years in Medical IT or Imaging, with strong troubleshooting, cloud and on-prem skills, and ability to communicate complex issues to

Competenze

• Mastery with soft skills in high pressure situations.
• Excellent presentation skills and written communication.
• Outstanding troubleshooting skills in a pressure situation.
• Experience with medical imaging products and enterprise IT.
• Strong knowledge of DICOM/HL7 and networking fundamentals.
• Proficiency with Docker/Kubernetes, Linux, and databases.

Mansioni

• Provide advanced technical leadership and mentorship across teams.
• Lead cross-functional investigations with development, QA, and product teams.
• Triage escalations and coordinate resolution with TAC and engineering.
• Develop and publish diagnostic documentation and knowledge bases.
• Provide after-hours on-call support and occasional travel.

Conoscenze

Troubleshooting

Technical leadership

Mentorship

Docker

Kubernetes

C#

Java

Python

HTML/XML

SQL

DICOM

HL7

HTTP/HTTPS

SSL/TLS

AWS

Azure

Linux

VMware

Storage protocols

Formazione

Bachelor's Degree

Master's Degree

Strumenti

Docker

Kubernetes

RHEL

Oracle

PostgreSQL

SQL Plus

Wireshark

VMware

Storage Solutions

Descrizione del lavoro

FUJIFILM Healthcare Americas Corporation in Lexington, MA, seeks a Distinguished National Support Engineer to provide top-tier leadership across storage, PACS, VNA, Mobility, 3D Systems, Syncomm and Clinical Information Systems. You will drive technical direction, mentor teams, and coordinate with TAC and Development for rapid resolutions.

Role requires 12+ years in Medical IT or Imaging, with strong troubleshooting, cloud and on-prem skills, and ability to communicate complex issues to