Senior Multi-Site Operations & Workplace Leader

AppleOne Employment Services; New York (NY); On-site; USD 117,000 - 143,000; Full time

Job summary

AppleOne Employment Services, based in New York, seeks an experienced Operations Manager to lead multi-location workplace operations and service delivery across several office sites.

The role partners with senior stakeholders to drive facilities, hospitality, vendor management, and operational excellence while overseeing onboarding, coaching, and service standards for dispersed teams.

Qualifications

• Experience leading workplace operations and facilities functions.
• Proven ability to manage multiple locations and remote teams.
• Executive-level communication and stakeholder presentation skills.
• Strong KPI, reporting, and performance management experience.
• Leadership, coaching, change management, and team-building capabilities.

Responsibilities

• Lead multi-site workplace operations and service delivery across several office locations.
• Develop relationships with stakeholders and serve as a strategic business partner.
• Oversee facilities management, reception services, hospitality programs, catering, and events.
• Manage vendor relationships, SLAs, KPIs, budgeting, and business reviews.
• Drive process improvements, operational efficiencies, and service enhancements.
• Lead employee onboarding and offboarding initiatives.
• Develop and mentor supervisors and support staff.
• Ensure consistent service standards across geographically dispersed teams.

Skills

Workplace operations

Facilities management

Hospitality

Corporate services

Job description

AppleOne Employment Services, based in New York, seeks an experienced Operations Manager to lead multi-location workplace operations and service delivery across several office sites.

The role partners with senior stakeholders to drive facilities, hospitality, vendor management, and operational excellence while overseeing onboarding, coaching, and service standards for dispersed teams.