Senior MSP Systems Engineer - AI-Native, Cloud & Security

AMP Dynamic; Charlotte, Northern (NC, KY); Hybrid; USD 90,000 - 110,000; Full time

Benefits offered by this job

41 days PTO per year

Flexible start times

Best-in-class equipment

AI-native workplace

Job summary

AMP Dynamic is an AI-native holding company that builds and acquires software businesses. The MSP Systems Engineer role is based on-site at our Charlotte, NC office, focusing on escalations, design, and secure infrastructure for a portfolio of clients.

You will work hands-on with Microsoft 365, Azure/Entra, and networking, while leveraging AI tools to diagnose and script solutions. This senior role requires real MSP experience and client-facing excellence.

Qualifications

• 3+ years in an MSP or IT systems engineering role, not entry-level.
• Deep hands-on experience with Microsoft 365 and Azure/Entra ID administration.
• Strong networking skills, especially with UniFi gear, and endpoint management.
• Experience with MSP tooling for RMM, security, and device management.

Responsibilities

• Own Level 2 and Level 3 escalations across a portfolio of clients.
• Design, implement, and maintain client infrastructure: servers, networks, identity, and cloud.
• Administer Microsoft 365 and Azure / Entra, Google Workspace, and core business systems.
• Manage and tune our MSP stack: NinjaOne for RMM, Huntress for security, and Iru for Apple device management.
• Lead client onboarding, infrastructure projects, and migrations.
• Own backup, disaster recovery, and security hardening across clients.
• Document thoroughly and mentor Level 1 technicians.
• Work AI-native: use AI tools to diagnose, script, and resolve faster, while owning every change you push.

Skills

MS 365 & Azure

Networking (UniFi)

End-user Support

Documentation

AI tooling usage

Tools

NinjaOne

Huntress

Iru

Active Directory

Virtualization

Job description

AMP Dynamic is an AI-native holding company that builds and acquires software businesses. The MSP Systems Engineer role is based on-site at our Charlotte, NC office, focusing on escalations, design, and secure infrastructure for a portfolio of clients.

You will work hands-on with Microsoft 365, Azure/Entra, and networking, while leveraging AI tools to diagnose and script solutions. This senior role requires real MSP experience and client-facing excellence.