Senior Mortgage Servicing Product Strategist

Valon

United States

Hybrid

USD 100.000 - 195.000

Vollzeit

Vor 7 Tagen
Sei unter den ersten Bewerbenden

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Benefits dieser Stelle

Equity stake
401(k) plan
Health, dental and vision benefits
Free daily lunch (in-office)
Commuter benefits
Generous PTO and holidays
Parental leave

Zusammenfassung

Valon is seeking a Product Strategist to shape the development of its SaaS servicing platform and own rollout with enterprise clients. You will drive engagements with customers from initial pitch to implementation and post-launch success, collaborating with technical and non-technical stakeholders.

The role blends project management, problem-solving, and strategic collaboration in a hybrid work setting.

Qualifikationen

  • 10+ years of mortgage servicing experience.
  • Direct experience managing the technical and operational implementation of a new servicing system.
  • Prior Foreclosure & Bankruptcy experience preferred.
  • Client-facing experience.

Aufgaben

  • Act as a mortgage servicing SME to shape business requirements for product features.
  • Engage with clients across deployment—from sales demos to enablement to product support.
  • Educate clients on how to use Valon's system effectively.
  • Understand client needs and tailor solutions that drive measurable outcomes.
  • Collaborate with Product, Engineering, Ops to translate feedback into feature requests and platform improvements.
  • Travel approximately 25–50% to support client implementations.

Kenntnisse

Mortgage servicing
Client-facing
Product strategy
Stakeholder management
Cross-functional collaboration
Enterprise client engagements

Tools

ValonOS

Jobbeschreibung

Valon is seeking a Product Strategist to shape the development of its SaaS servicing platform and own rollout with enterprise clients. You will drive engagements with customers from initial pitch to implementation and post-launch success, collaborating with technical and non-technical stakeholders.

The role blends project management, problem-solving, and strategic collaboration in a hybrid work setting.

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