Senior Mortgage Advisor - Home Lending Expert

JPMorgan Chase & Co.; Florida; On-site; USD 70,000 - 110,000; Full time

Job summary

JPMorgan Chase & Co. in Florida is seeking a Senior Home Lending Advisor to serve as the primary point of contact for customers throughout the life of their loan, applying deep knowledge of home lending products to deliver personalized guidance and superior service.

This role emphasizes relationship building, compliance, and collaboration with branch teams to meet loan origination goals. You will mentor colleagues, coordinate with bankers and specialists, and leverage Chase marketing programs to

Qualifications

• 3+ years of mortgage lending and proven sales experience in retail banking.
• Knowledge of real estate market in local area.
• Excellent written and oral communication skills.
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines.

Responsibilities

• Coaches and mentors the branch team by providing training on products and services.
• Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
• Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
• Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
• Builds role as the internal and external mortgage expert and maintains good relationships with customers.
• Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.

Skills

Mortgage lending

Sales experience

Real estate knowledge

Communication skills

FHA/VA guidelines

Education

Bachelor's degree or equivalent

Job description

JPMorgan Chase & Co. in Florida is seeking a Senior Home Lending Advisor to serve as the primary point of contact for customers throughout the life of their loan, applying deep knowledge of home lending products to deliver personalized guidance and superior service.

This role emphasizes relationship building, compliance, and collaboration with branch teams to meet loan origination goals. You will mentor colleagues, coordinate with bankers and specialists, and leverage Chase marketing programs to