Senior Moldflow Support Engineer – Injection Molding Expert

Autodesk, Inc.; United States; Remote; USD 60,000 - 108,000; Full time

Job summary

Autodesk, Inc. in the United States is seeking a Senior Technical Support Specialist with deep Moldflow expertise to help customers solve complex engineering challenges using injection-molding simulation.

You will troubleshoot simulations, interpret results, and communicate findings while contributing to AI-assisted tooling and connected workflows across Moldflow, Fusion, and related technologies. The role emphasizes cross-functional collaboration, customer focus, and rapid learning in a

Qualifications

• 3-5+ years of experience with plastic injection-molding simulation, preferably Moldflow, or equivalent injection-molding industry experience.
• Bachelor’s degree in Plastics Engineering, Mechanical Engineering, Manufacturing Engineering, or a related field, or equivalent practical experience.
• Strong understanding of injection molding, polymer behavior, processing conditions, and manufacturing fundamentals.
• Experience preparing, running, troubleshooting, and interpreting engineering simulations.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Demonstrated customer focus and ownership of technical problems through resolution.
• Ability to learn quickly and thrive in a fast-changing technical environment.

Responsibilities

• Provide expert technical support for Moldflow customers.
• Diagnose and resolve issues involving geometry, meshing, materials, process settings, solver behavior, and simulation results.
• Help customers distinguish between software issues, modeling assumptions, and real-world molding or manufacturing challenges.
• Research, reproduce, and document product issues and collaborate with Product Development and Engineering teams as needed.
• Create clear technical articles, troubleshooting guidance, and reusable knowledge for customers and internal teams.
• Use AI-assisted tools to improve troubleshooting, research, and knowledge creation while validating technical accuracy with sound engineering judgment.
• Develop expertise in connected the company workflows, including Moldflow, Fusion, and related design and manufacturing technologies.

Skills

Plastic injection-molding simulation

Analytical skills

Communication skills

Problem-solving

Education

Bachelor’s degree in Plastics Engineering, Mechanical Engineering, Manufacturing Engineering, or related field

Tools

Moldflow

Fusion

Inventor

Python scripting

Job description

Autodesk, Inc. in the United States is seeking a Senior Technical Support Specialist with deep Moldflow expertise to help customers solve complex engineering challenges using injection-molding simulation.

You will troubleshoot simulations, interpret results, and communicate findings while contributing to AI-assisted tooling and connected workflows across Moldflow, Fusion, and related technologies. The role emphasizes cross-functional collaboration, customer focus, and rapid learning in a